Customer Service Manager

3 weeks ago


Edmonton, Alberta, Canada Trusted Accounting & Tax Services Inc. Full time

Job Summary

We are seeking a highly organized and results-driven Customer Service Managing Supervisor to join our team at Trusted Accounting & Tax Services Inc. The ideal candidate will have a strong background in customer service, sales, and marketing, with the ability to lead and motivate a team of 3-4 people.

Key Responsibilities

  • Direct and control daily operations to ensure seamless customer service and sales performance.
  • Evaluate daily operations to identify areas for improvement and implement changes as needed.
  • Locate, select, and procure merchandise for resale, ensuring high-quality products and competitive pricing.
  • Develop and implement marketing strategies to drive sales and increase brand awareness.
  • Plan budgets and monitor revenues and expenses to ensure financial stability.
  • Conduct performance reviews to assess employee performance and provide constructive feedback.

Requirements

  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in customer service, sales, and marketing.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

Work Environment

  • Fast-paced retail environment with a focus on customer service and sales.
  • Public transportation is available.

Personal Suitability

  • Organized and detail-oriented with a strong work ethic.
  • Ability to work independently and as part of a team.

Green Job

  • Involves duties and responsibilities that lead to positive environmental outcomes.
  • Work Term: Permanent.
  • Work Language: English.
  • Hours: 35 hours per week.


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