Customer Service Manager
3 weeks ago
Job Summary
We are seeking a highly organized and results-driven Customer Service Managing Supervisor to join our team at Trusted Accounting & Tax Services Inc. The ideal candidate will have a strong background in customer service, sales, and marketing, with the ability to lead and motivate a team of 3-4 people.
Key Responsibilities
- Direct and control daily operations to ensure seamless customer service and sales performance.
- Evaluate daily operations to identify areas for improvement and implement changes as needed.
- Locate, select, and procure merchandise for resale, ensuring high-quality products and competitive pricing.
- Develop and implement marketing strategies to drive sales and increase brand awareness.
- Plan budgets and monitor revenues and expenses to ensure financial stability.
- Conduct performance reviews to assess employee performance and provide constructive feedback.
Requirements
- Secondary (high) school graduation certificate.
- 1 year to less than 2 years of experience in customer service, sales, and marketing.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
Work Environment
- Fast-paced retail environment with a focus on customer service and sales.
- Public transportation is available.
Personal Suitability
- Organized and detail-oriented with a strong work ethic.
- Ability to work independently and as part of a team.
Green Job
- Involves duties and responsibilities that lead to positive environmental outcomes.
- Work Term: Permanent.
- Work Language: English.
- Hours: 35 hours per week.
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