Customer Service Managing Supervisor

3 weeks ago


Edmonton, Alberta, Canada Trusted Accounting & Tax Services Inc. Full time
Job Summary

We are seeking a highly organized and detail-oriented Customer Service Managing Supervisor to join our team at Trusted Accounting & Tax Services Inc.

Key Responsibilities
  • Direct and control daily operations to ensure efficient and effective customer service delivery.
  • Evaluate daily operations to identify areas for improvement and implement changes as needed.
  • Locate, select, and procure merchandise for resale, ensuring that products meet our high standards.
  • Develop and implement marketing strategies to increase sales and customer engagement.
  • Plan budgets and monitor revenues and expenses to ensure financial stability.
  • Conduct performance reviews to assess employee performance and provide feedback for growth and development.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Organized and detail-oriented with a focus on quality and customer satisfaction.
Work Environment
  • Fast-paced environment with a focus on customer satisfaction.
  • Public transportation is available.
  • 35 hours per week.


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