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Customer Service Managing Supervisor

2 months ago

Edmonton, Alberta, Canada Trusted Accounting & Tax Services Inc. Full time

Job Title: Customer Service Managing Supervisor

Job Summary: We are seeking a highly organized and detail-oriented Customer Service Managing Supervisor to join our team at Trusted Accounting & Tax Services Inc. The ideal candidate will have a strong background in customer service and operations management, with the ability to lead a team and make strategic decisions.

Key Responsibilities:

  • Direct and control daily operations to ensure efficient and effective service delivery.
  • Evaluate daily operations to identify areas for improvement and implement changes as needed.
  • Locate, select, and procure merchandise for resale, ensuring high-quality products and competitive pricing.
  • Develop and implement marketing strategies to increase brand awareness and drive sales.
  • Plan budgets and monitor revenues and expenses to ensure financial stability.
  • Conduct performance reviews to assess employee performance and provide feedback for growth and development.

Requirements:

  • 1-2 years of experience in customer service and operations management.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Attention to detail and organizational skills.
  • Organized and able to work independently.

Work Environment:

  • Fast-paced environment with a focus on customer satisfaction.
  • Public transportation available.

Personal Suitability:

  • Organized and able to work independently.

Experience:

  • 1 year to less than 2 years of experience.

Green Job:

  • Involves duties and responsibilities that lead to positive environmental outcomes.

Employment Type: Permanent

Language: English

Hours of Work: 35 hours per week