Restaurant Supervisor

3 days ago


East Angus, Quebec, Canada DAIRY QUEEN Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Supervisor to join our team at Dairy Queen. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Hire and manage food service staff
  • Customer Service and Quality Control
    • Ensure that food and service meet quality control standards
    • Address customers' complaints or concerns
  • Operations and Administration
    • Establish methods to meet work schedules
    • Prepare budget and cost estimates
    • Maintain records of stock, repairs, sales, and wastage
    • Prepare and submit reports
  • Work Environment and Safety
    • Ensure a safe and healthy work environment for employees
    • Implement safety procedures and protocols
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate
    • 1 year to less than 2 years of experience in a supervisory role
  • Skills and Qualifications
    • Excellent leadership and communication skills
    • Ability to work in a fast-paced environment
    • Physical stamina to stand for extended periods
What We Offer
  • Competitive Salary and Benefits
  • Opportunities for Professional Growth and Development
  • A Dynamic and Supportive Work Environment


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