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Food Service Supervisor

2 months ago

East Gwillimbury, Ontario, Canada A&W Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at A&W. As a key member of our restaurant team, you will be responsible for ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of our food service staff, including cooks, food service counter attendants, and food preparers.
    • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
    • Hire and manage food service staff to meet the needs of our restaurant.
  • Quality Control and Customer Service
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
    • Address customer complaints or concerns in a professional and courteous manner.
  • Administrative Tasks
    • Maintain records of stock, repairs, sales, and wastage to ensure accurate inventory management.
    • Prepare and submit reports to management on a regular basis.
Requirements
  • Education and Experience
    • No degree, certificate, or diploma required.
    • 7 months to less than 1 year of experience in a food service supervisory role.
  • Work Environment
    • Fast-paced environment with tight deadlines.
    • Standing for extended periods and walking required.
    • Physically demanding work environment.
  • Personal Qualities
    • Client focus and efficient interpersonal skills required.
    • Flexibility and ability to work as part of a team essential.
What We Offer
  • Competitive Salary and Benefits
  • Opportunities for Advancement
  • A Dynamic and Supportive Work Environment