Inside Sales Supervisor

1 week ago


Anjou, Quebec, Canada Waste Management Canada Full time
Job Summary

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

We are seeking a highly skilled Sales Team Lead to supervise the activities of our Inside Sales Team and provide a level of experience/expertise in the sale of Waste Management services to customers resulting in additional revenue.

Key Responsibilities
  • Leadership and Supervision: Maintain and reinforce the corporate sales strategy and design with the Inside Sales Team. Establish and maintain a high level of customer satisfaction on all sales transactions.
  • Sales Performance: Supervise activities of the Inside Sales Department. Ensure team members meet or exceed sales call activity goals for new sales, lead generation and contact productivity.
  • Talent Development: Forecasts and recruits qualified candidates for available and/or upgraded Inside Sales Team positions. Execute ongoing training that provides both formal training and informal coaching sessions to Inside Sales Representatives.
  • Customer Relationship Management: Set up and maintain accurate customer records for all customer interactions. This includes prospect data, contracts, orders and service machine documentation.
Requirements
  • Education and Experience: Bachelor's degree (accredited), or in lieu of degree, High School Diploma or GED and four (4) years of relevant work experience. Two (2) years of direct business-to-business sales (in addition to education requirements).
  • Certificates, Licenses, Registrations or Other Requirements: None required.
  • Other Knowledge, Skills or Abilities Required: Candidates must be able to build relationships, communicate with impact, demonstrate professionalism, demonstrate leadership/coaching, make sound decisions, think strategically, produce results, know the business, influence and negotiate, manage work/time, and use ethical practices.
Benefits

At Waste Management Canada, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on RRSP, and more Our employees also receive Paid Vacation, Holidays, and Personal Days.



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