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Sales Team Supervisor

2 months ago


Anjou, Quebec, Canada Waste Management Canada Full time

**Job Summary**

We are seeking a highly skilled Sales Team Supervisor to join our team at Waste Management Canada. As a Sales Team Supervisor, you will be responsible for supervising the activities of our Inside Sales Team and providing a level of experience and expertise in the sale of Waste Management services to customers.

**Key Responsibilities**

  • Supervise the activities of the Inside Sales Team and provide guidance and support to team members.
  • Establish and maintain a high level of customer satisfaction on all sales transactions.
  • Communicate with and work with the Market Area Sales Manager to help resolve escalated or unique customer issues.
  • Supervise activities of the Inside Sales Department and ensure team members meet or exceed sales call activity goals for new sales, lead generation, and contact productivity.
  • Forecast and recruit qualified candidates for available and/or upgraded Inside Sales Team positions.
  • Execute ongoing training that provides both formal training and informal coaching sessions to Inside Sales Representatives.
  • Participate in training and coaching the Inside Sales staff.

**Requirements**

  • Bachelor's degree (accredited), or in lieu of degree, High School Diploma or GED and four (4) years of relevant work experience.
  • Two (2) years of direct business-to-business sales (in addition to education requirements).
  • Bilingual (French and English) - written and spoken - (For Québec candidates: We require a bilingual speaking supervisor because this role requires frequent interactions and communications with employees, customers, and others who are located outside of Quebec).

**What We Offer**

  • Competitive total compensation package including Medical, Dental, Vision, Life Insurance, and Short Term Disability.
  • Paid Vacation, Holidays, and Personal Days.

**About Us**

Waste Management Canada is a leading provider of waste management services. We are committed to providing our customers with exceptional service and support.