Administrative Support Specialist

2 weeks ago


Montreal, Quebec, Canada National Bank Full time

Job Summary

We are seeking a highly skilled and organized Administrative Support Specialist to join our team at National Bank. As a Senior Clerk, you will be responsible for providing administrative support to our Private Banking 1859 team.

Key Responsibilities

  • Perform various administrative tasks independently, adhering to established policies, standards, and procedures.
  • Respond to requests from clients and partners, providing professional and courteous service.
  • Conduct checks and analyses to ensure the accuracy of data and operations.
  • Manage and provide administrative follow-up of files.
  • Produce reports and statistics required by different partners, ensuring data integrity.
  • Assist the Account Manager and Account Representative in coordinating and distributing work.
  • Open business and personal files, completing various requests for clients.
  • Ensure that your unit meets quality standards, making necessary corrections to work methods and procedures.

About the Team

You will be part of a passionate team committed to serving a discerning clientele in a market with strong potential. You will work closely with other members of the sector and report to the Vice-President, Private Banking 1859.

What We Offer

We want to contribute to your quality of life by offering flexibility in your work. For example, we offer a hybrid work model (remote and in the office), work schedule arrangements to help you achieve work/life balance, and flexible leave that you can take when it's important to you.

Requirements

  • High school diploma and 3.5 years of relevant experience or college diploma and 1.5 years of relevant experience.
  • Experience in sales and customer service.
  • Knowledge of banking products and services for businesses.
  • Knowledge of LIS and ICOP applications.
  • Proficiency with Word and Excel.


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