Office Manager
4 weeks ago
At Extendicare Canada Inc., we are seeking an experienced Office Manager to join our team. As a key member of our business office, you will be responsible for leading our administrative team to deliver exceptional services to our residents, families, and employees.
Responsibilities:- Lead and manage the administrative team to ensure seamless and quality services.
- Process and verify invoices, payments, and remittances related to third-party providers.
- Handle payments from families and respond to queries concerning billings.
- Administer and maintain financial records, including banking, petty cash, and resident trust.
- Maintain and update resident and employee census records, ensuring confidentiality of all financial, personnel, and resident data.
- Oversee onboarding new employees, recruiting activities, and time and attendance management.
- Adhere to established policies and procedures regarding quality assurance, fire safety, occupational health and safety, environment, and infection control.
- Manage applicant screening processes, including reviewing applications and conducting reference checks.
- Act as a Subject Matter Expert to Hiring Managers on effective recruitment and onboarding best practices.
- Manage end-to-end recruitment processes, create offer letters, and coordinate new hire packages.
- Assist the Director of Care with annual audits, reporting, and follow-up of professional credentials.
- Work with the home Administrator to coordinate communications with home staff.
- Managerial experience of 23 years considered an asset.
- Experience working with seniors in a long-term care setting or general healthcare industry experience is an asset.
- Postsecondary diploma/certificate in office or business administration, bookkeeping, accounting, or equivalent.
- Ability to work in a fast-paced environment with changing priorities and exceptional time management skills.
- Demonstrates technical knowledge and experience working with cloud-based software.
- Demonstrates strong communication and interpersonal skills with internal and external stakeholders.
- Knowledge and experience with office and computer equipment.
- Demonstrates proficiency in Microsoft Office Suite.
- Must understand banking practices and sufficient accounting knowledge to determine proper journal entries.
- Working knowledge of HR, payroll, scheduling, benefit administration, interpretation, and application of collective agreement provisions.
- Strong data analytics with high attention to detail and critical thinking skills.
- Proactive and solutions-focused individual with ability to foresee issues and correct them before they turn into large issues.
- Knowledge of Occupational Health & Safety practices, principles, and legislation.
At Extendicare Canada Inc., we are committed to making a difference in the lives of our residents and employees. If you have a passion for caring and are looking for a rewarding career, we encourage you to apply.
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