Dental Office Coordinator

7 days ago


Georgetown, Canada Passion Dental Group Full time
About Our Clinic

We are a dynamic dental office in the heart of downtown Georgetown, committed to delivering exceptional customer service to our patients and guests.

Our core values are centered around being Guest Obsessed, Operational Excellence, Hiring and Training the Best, and Effortless. We strive to provide a positive, caring environment for everyone who walks through our doors.

Key Responsibilities
  • Act as the first point of contact for patients, providing a warm and welcoming experience.
  • Coordinate appointments, manage patient inquiries, and liaise with other offices in a clear and concise manner.
  • Communicate treatment plans, insurance coverage, and out-of-pocket expenses to patients.
  • Bill patients and their insurance companies, and maintain accurate patient accounts.
  • Follow up on outstanding accounts receivable and maintain patient files and records.
Requirements
  • A minimum of one year of administration experience.
  • Evening and weekend availability, with a willingness to work a flexible schedule.
  • Strong organizational and multitasking skills, with experience in dental software an asset.
  • IPAC and WHIMS certifications an asset, but not required.

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