Restaurant Operations Manager
4 days ago
We are seeking a highly skilled Restaurant Operations Manager to join our team at Wendy's. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.
Key Responsibilities- Menu Planning and Cost Control
Develop and implement menu plans that meet customer demand and control costs to ensure profitability.
Staff ManagementRecruit, train, and develop a high-performing team of restaurant staff, including servers, cooks, and cashiers.
Customer ServiceEnsure that all customers receive exceptional service, responding promptly to complaints and resolving issues in a professional and courteous manner.
Inventory ManagementManage inventory levels to minimize waste and ensure that all products are available to meet customer demand.
Health and SafetyEnsure that all health and safety regulations are met, including food safety and sanitation standards.
Marketing and PromotionDevelop and implement marketing and promotion plans to drive sales and increase customer loyalty.
Requirements- Education
Secondary (high) school graduation certificate.
Experience1 year to less than 2 years of experience in a restaurant management role.
SkillsExcellent communication and leadership skills, with the ability to motivate and develop a high-performing team.
Physical DemandsAbility to work in a fast-paced environment, with frequent standing, walking, and lifting.
Working ConditionsThis is a permanent, full-time position, working 35 hours per week. The work environment is fast-paced and physically demanding, with frequent standing, walking, and lifting.
LanguageThe primary language of work is English.
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