Customer Service Liaison

21 hours ago


Toronto, Ontario, Canada Dina Constantinou Insurance Agency Full time
{"title": "Customer Relations Representative", "description": "Unlock Your Potential in Insurance

We are seeking a dynamic and resourceful Customer Relations Representative to join our team at Dina Constantinou Insurance Agency. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring our clients receive the highest level of support.

Main Responsibilities:
  • Policy Administration: Assist clients by applying changes, updates, and substitutions to policy contracts, ensuring accuracy and attention to detail.
  • Customer Relationships: Establish and maintain strong relationships with clients, providing timely follow-up and support as needed.
  • Insurance Education: Use a customer-focused approach to educate clients about insurance options and ensure they have access to additional resources and team members.
  • Technical Support: Rely on technical resources and corporate support to answer client questions accurately and efficiently.
Requirements and Qualifications:
  • Insurance Licenses: Hold appropriate insurance licenses, such as OTL and LLQP.
  • Professionalism: Demonstrate professionalism, integrity, and attention to detail in all interactions.
  • Communication Skills: Possess strong communication skills and the ability to multitask in a fast-paced environment.
  • Teamwork: Work collaboratively as a resourceful and responsible team member.
  • Customer Service Experience: Have prior customer service experience and a strong understanding of insurance principles.

This is an exciting opportunity to join a dynamic team and contribute to the success of our agency. If you are a motivated and customer-focused individual, we encourage you to apply.

", "lang_code": "en-US"}

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