Sales Support Specialist
4 weeks ago
Position Overview:
As a vital member of our sales team, the Inside Sales Representative will be responsible for enhancing customer satisfaction and driving sales growth.
Key Responsibilities:
- Address customer inquiries through multiple communication channels.
- Facilitate sales transactions and offer tailored solutions to meet customer needs.
- Manage billing processes and payment collections efficiently.
- Support daily operational tasks to ensure smooth workflow.
- Build and nurture relationships with clients to better understand their requirements.
- Work collaboratively with both internal departments and external partners.
Qualifications:
- 2-4 years of experience in customer service roles.
- Experience in sales is advantageous.
- Excellent verbal and written communication skills.
- Strong organizational abilities and attention to detail.
- Capable of multitasking and working independently as well as in a team.
- Proficient in computer applications.
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