Technical Support Specialist
7 days ago
We are seeking a highly skilled Technical Support Specialist to join our team at ACORN. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our users, ensuring that they have a seamless experience with our systems and applications.
Key Responsibilities- Technical Support: Respond to user inquiries and provide timely and effective technical support to resolve issues related to computer systems, software, and network connectivity.
- Problem-Solving: Analyze and resolve complex technical issues, using technical documentation and resources to identify and implement solutions.
- Training and Development: Provide training and guidance to users on the effective use of our systems and applications, ensuring that they have the necessary skills to perform their tasks efficiently.
- Documentation and Reporting: Maintain accurate records of technical issues and resolutions, providing regular reports to management on technical support activities and trends.
- Collaboration and Communication: Work closely with other technical support teams and stakeholders to ensure seamless communication and coordination of technical support activities.
- Education: A degree in Computer Science, Information Technology, or a related field.
- Experience: A minimum of 7 months of experience in a technical support role, with a strong understanding of computer systems, software, and network connectivity.
- Skills: Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment and prioritize multiple tasks.
As a Technical Support Specialist at ACORN, you will work in a dynamic and fast-paced environment, with a focus on providing exceptional technical support to our users. You will have the opportunity to work with a talented team of technical professionals, and contribute to the development and implementation of technical solutions that meet the needs of our users.
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Technical Support Specialist
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Bolton, Canada Fleetex Transport Ltd. Full timeAbout the RoleFleetex Transport Ltd. is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our users, ensuring they have a seamless experience with our systems and applications.Key ResponsibilitiesTechnical Support: Respond to user...
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Technical Support Specialist
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Bolton, Canada ACORN Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at ACORN. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our users, ensuring they have a seamless experience with our computer systems.Key ResponsibilitiesTechnical Support: Respond to user inquiries and resolve...
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Technical Support Specialist
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Bolton, Canada ACORN Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at ACORN. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our users, ensuring they have a seamless experience with our computer systems.Key ResponsibilitiesTechnical Support: Respond to user inquiries and resolve...
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