Staffing Coordinator

4 weeks ago


SaintBrunodeMontarville, Quebec, Canada McDonald's Full time

People Manager - Starting Salary: $45,000/year

Position Overview

The People Manager plays a crucial role in overseeing shift operations while ensuring that the restaurant recruits and retains exceptional team members who embody the Hospitality Gene. This role is pivotal in training staff effectively and creating schedules that align with guest traffic, sales targets, profitability, and overall guest satisfaction.

This manager is responsible for energizing the team, ensuring they receive comprehensive training, understand the significance of delivering outstanding guest experiences, and feel recognized and motivated throughout their tenure.

Key Responsibilities

Shift Oversight

  • Analyze guest counts and sales forecasts.
  • Complete pre-shift checklists and positioning plans.
  • Set shift objectives in collaboration with area managers and monitor execution.
  • Conduct daily team huddles to align on goals.
  • Observe operations from designated posts to identify areas for improvement.
  • Engage with guests during their visit to enhance their experience.

Production Management

  • Supervise production processes to ensure adherence to standards.
  • Monitor inventory levels and food quality.

Guest Service Excellence

  • Coach team members on service standards and guest interaction.
  • Gather guest feedback and address any complaints promptly.

Strategic Planning

  • Track progress against departmental goals using performance metrics.
  • Participate in weekly management meetings to discuss strategies.
  • Conduct regular assessments of departmental performance and identify improvement opportunities.

Team Communication

  • Organize and lead crew meetings and focus groups.
  • Implement recognition programs to celebrate achievements and promote desired behaviors.

Staffing and Training

  • Conduct monthly staffing analyses to ensure optimal coverage.
  • Oversee the onboarding process for new hires and conduct regular check-ins.
  • Manage training materials and schedules for crew members.

Benefits

  • Competitive salary starting at $45,000/year.
  • Comprehensive group insurance (medical, dental, vision) for full-time employees, with 75% covered by the employer.
  • Meal benefits during shifts and a 50% discount at participating locations.
  • Free uniforms provided.
  • Access to performance bonuses and career development opportunities.
  • Reimbursement for cellular and gym expenses.
  • Retirement savings plans available.


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