Learning and Development Coordinator

1 week ago

Kitimat, Canada First Tek, Inc. Full time
About the Role

We are seeking a highly organized and detail-oriented Learning and Development Coordinator to join our team. As a key member of our Learning and Development department, you will play a critical role in supporting the business by managing learning requests, processing registrations, and providing timely support to our employees.

Key Responsibilities
  • Manage the L&D inbox to identify requests from the business and process registrations using our JFJV Metastorm System
  • Support Learning Help Desk tasks, including submitting worker certificates to the learning management system
  • Respond to general email inquiries regarding course availability, registrations, and access to the CLMS
  • Partner with Learning Advisors to ensure all open course offerings are closed within 1-3 days of course delivery
  • Support in the creation of assigning training to secondary roles in the CLMS
  • Process Non-Disclosure Agreements as part of the onboarding process
  • Conduct monthly quality check on JCP profile assignments
  • Provide New Joiners with access to LinkedIn Learning
  • Approval of WorkDay Learning requests for activities that are part of Job Competence Profiles
  • Reconcile monthly Shell charges against WorkDay Learning approvals
  • Process 3rd party registration and payment for career development
  • Reconcile L&D Credit Card expenses
Requirements
  • Certificate in Adult Education or HR is a plus
  • 3-4 years of experience in a customer relations role
  • 2-3 years of experience in data management and reporting
  • Intermediate to expert level in Microsoft Excel
About Us

First Tek, Inc. is a dynamic and diverse company that has provided exceptional support to our clients globally for over 25 years. We are committed to innovation, integrity, and trust, and we are looking for talented individuals who share our values to join our team.

We offer a comprehensive benefits package, including ongoing training, continuous employment development, and robust resources to support your career growth and well-being.

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