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Learning HR Coordinator

2 months ago

Kitimat, Canada First Tek, Inc. Full time
About the Role

We are seeking a highly skilled Learning HR Coordinator to join our team at First Tek, Inc. as a Business Partner. This is an exciting opportunity to work with a dynamic and diverse team, providing support and guidance to our employees and stakeholders.

Key Responsibilities
  • Manage the Learning and Development inbox to identify business requests and process registrations using our Metastorm System.
  • Support the Learning Help Desk in submitting worker certificates to our Learning Management System.
  • Respond to general email inquiries regarding course availability, registrations, and access to our CLMS.
  • Partner with Learning Advisors to ensure all open course offerings are closed within 1-3 days of course delivery.
  • Support in the creation of assigning training to secondary roles in our CLMS.
  • Process Non-Disclosure Agreements as part of the onboarding process.
  • Conduct monthly quality checks on JCP profile assignments.
  • Provide New Joiners with access to LinkedIn Learning.
  • Approve WorkDay Learning requests for activities that are part of Job Competence Profiles.
  • Reconcile monthly Shell charges against WorkDay Learning approvals.
  • Process 3rd party registration and payment for career development.
  • Reconcile L&D Credit Card expenses.
  • Produce and update HR Data reports (resourcing, attrition, employee data summaries).
Requirements
  • Certificate in Adult Education or HR is a plus.
  • 3 to 4 years of experience in a customer relations role.
  • 2 to 3 years of experience in data management and reporting.
  • Intermediate to expert level in Microsoft Excel.
  • Customer service mindset.
  • Ability to work independently and in a timely manner.
  • Strong stakeholder management.
  • Willingness to learn Power BI.
About Us

First Tek, Inc. is a dynamic, diverse, and woman-owned company that has provided exceptional support to our clients globally for over 25 years. We hire extraordinary people who embody our core values of innovation, integrity, and trust. Our team members enjoy a positive and forward-thinking atmosphere, with access to ongoing training, continuous employment development, and robust benefits and resources.