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Learning and Development Coordinator

2 months ago


Kitimat, Canada First Tek, Inc. Full time
About the Role

We are seeking a highly organized and detail-oriented Learning and Development Coordinator to join our team. As a key member of our Learning and Development department, you will play a critical role in supporting the business by managing learning requests, processing registrations, and providing timely support to our employees.

Key Responsibilities
  • Manage the L&D inbox to identify requests from the business and process registrations using our JFJV Metastorm System
  • Support Learning Help Desk tasks, including submitting worker certificates to the learning management system
  • Respond to general email inquiries regarding course availability, registrations, and access to the CLMS
  • Partner with Learning Advisors to ensure all open course offerings are closed within 1-3 days of course delivery
  • Support in the creation of assigning training to secondary roles in the CLMS
  • Process Non-Disclosure Agreements as part of the onboarding process
  • Conduct monthly quality check on JCP profile assignments
  • Provide New Joiners with access to LinkedIn Learning
  • Approval of WorkDay Learning requests for activities that are part of Job Competence Profiles
  • Reconcile monthly Shell charges against WorkDay Learning approvals
  • Process 3rd party registration and payment for career development
  • Reconcile L&D Credit Card expenses
Requirements
  • Certificate in Adult Education or HR is an asset
  • 3-4 years of experience in a customer relations role
  • 2-3 years of experience in data management and reporting
  • Intermediate to expert level in Microsoft Excel
About Us

First Tek, Inc. is a dynamic and diverse company that has provided exceptional support to our clients globally for over 25 years. We are committed to innovation, integrity, and trust, and we are seeking a talented individual to join our team.

We offer a comprehensive benefits package, including ongoing training, continuous employment development, and robust resources to support your career growth and well-being.