Application Support Specialist

2 days ago


Burlington, Ontario, Canada Andrew Peller Limited Full time
About the Role

We are seeking a highly skilled Application Support Specialist to join our team at Andrew Peller Limited. As a key member of our Information Technology department, you will be responsible for maintaining and improving our computer systems, ensuring seamless performance and availability for all users across Canada.

Key Responsibilities
  1. Troubleshoot Technical Issues: Identify and resolve technical problems for our Oracle Cloud, LS Retail, Microsoft Dynamics, and other APL-owned applications and their environments.
  2. Reporting and Analytics: Create reports and SQL extracts as needed using Oracle Accounting reporting suite, Oracle BI Publisher, and Oracle BI Cloud Analytics.
  3. Collaboration and Communication: Work closely with Business and Project Leads, as well as the IT team, to resolve issues and ensure solutions are viable and consistent.
  4. System Support and Maintenance: Provide Level 1.5 and level 2 support, including after-hours and weekend support as required.
  5. System Development and Improvement: Implement computer system requirements, define and analyze system problems, and develop solutions by preparing and evaluating alternative workflow solutions.
Requirements
  1. Education: Bachelor's degree in Information Technology or Computer Science.
  2. Experience: Minimum 3-5 years' experience with Oracle and databases, network and system administration, and implementing, configuring, and managing systems.
  3. Skills: Strong verbal and written communication skills, ability to liaise with key business stakeholders, internal team members, and vendors, and knowledge of POS systems and applications.
About Us

At Andrew Peller Limited, we are committed to creating and celebrating a culture of Diversity, Equity, Inclusion, and Belonging. We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment.



  • Burlington, Ontario, Canada Joe Apps Technology Support Full time

    {"h2": "Job Summary", "p": "We are seeking a highly skilled Technical Support Specialist to join our team at Joe Apps Technology Support. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our users, resolving complex technical issues, and ensuring that our systems and applications are running smoothly.",...


  • Burlington, Ontario, Canada Joe Apps Technology Support Full time

    {"h2": "Job Summary", "p": "We are seeking a highly skilled Technical Support Specialist to join our team at Joe Apps Technology Support. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our users, resolving complex technical issues, and ensuring that our systems and applications are running smoothly.",...


  • Burlington, Ontario, Canada Andrew Peller Limited Full time

    About the RoleWe are seeking a highly skilled Application Support Specialist to join our team at Andrew Peller Limited. As a key member of our IT department, you will be responsible for maintaining and improving our computer systems, ensuring their performance and availability for all users across Canada.Key ResponsibilitiesMaintain and improve computer...


  • Burlington, Ontario, Canada Andrew Peller Limited Full time

    About the RoleWe are seeking a highly skilled Application Support Specialist to join our team at Andrew Peller Limited. As a key member of our IT department, you will be responsible for maintaining and improving our computer systems, ensuring their performance and availability for all users across Canada.Key ResponsibilitiesMaintain and improve computer...


  • Burlington, Ontario, Canada Joe Apps Technology Support Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Joe Apps Technology Support. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our users, ensuring that they have a seamless experience with our products and services.Key ResponsibilitiesTechnical SupportRespond to...


  • Burlington, Ontario, Canada Joe Apps Technology Support Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Joe Apps Technology Support. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our users, ensuring that they have a seamless experience with our products and services.Key ResponsibilitiesTechnical SupportRespond to...


  • Burlington, Ontario, Canada Joe Apps Technology Support Full time

    Job SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Joe Apps Technology Support. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers, resolving complex technical issues, and ensuring that our customers receive exceptional service.Key...


  • Burlington, Ontario, Canada Joe Apps Technology Support Full time

    Job SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Joe Apps Technology Support. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers, resolving complex technical issues, and ensuring that our customers receive exceptional service.Key...


  • Burlington, Ontario, Canada Andrew Peller Limited Full time

    About Andrew Peller LimitedWe are a leading Canadian wine and craft beverage company, committed to delivering exceptional brand experiences for every lifestyle and occasion.Job Title: Application Support AnalystLocation: Hybrid role, working from Grimsby, ON as neededJob SummaryWe are seeking an experienced Application Support Analyst to join our IT team....


  • Burlington, Ontario, Canada Andrew Peller Limited Full time

    About Andrew Peller LimitedWe are a leading Canadian wine and craft beverage company, committed to delivering exceptional brand experiences for every lifestyle and occasion.Job Title: Application Support AnalystLocation: Hybrid role, working from Grimsby, ON as neededJob SummaryWe are seeking an experienced Application Support Analyst to join our IT team....


  • Burlington, Ontario, Canada Joe Apps Technology Support Full time

    Professional Experience · Career OverviewAt Joe Apps Technology Support, we pride ourselves on our elite team of IT specialists committed to delivering exceptional technical assistance to our clientele. Our professionals are well-versed in diverse domains, including network systems, software engineering, cybersecurity, and customer relations, enabling us to...


  • Burlington, Ontario, Canada Joe Apps Technology Support Full time

    Position OverviewAs a User Support Technician at Joe Apps Technology Support, you will play a crucial role in assisting users with their technical challenges. This is a permanent position that requires a commitment of 40 hours per week in a fast-paced environment.Key ResponsibilitiesAddress user issues related to computer functionality.Utilize user manuals,...


  • Burlington, Ontario, Canada Joe Apps Technology Support Full time

    Position OverviewAs a User Support Technician at Joe Apps Technology Support, you will play a crucial role in assisting users who encounter challenges with their computer systems. This permanent position requires a commitment of 40 hours per week and proficiency in English.QualificationsEducation: Completion of a college, CEGEP, or other non-university...


  • Burlington, Ontario, Canada Joe Apps Technology Support Full time

    Position OverviewWork Term: PermanentWork Language: EnglishHours: 40 hours per weekEducation: Completion of a college, CEGEP, or other non-university program lasting 1 to 2 yearsExperience: 1 to less than 2 years or equivalent experienceKey ResponsibilitiesAssist users facing challenges with their computer systems.Refer to user manuals, technical documents,...


  • Burlington, Ontario, Canada JK Contracting and Consulting Inc. Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at JK Contracting and Consulting Inc. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and employees.Key ResponsibilitiesRespond to technical issues and provide solutions to clients and...


  • Burlington, Ontario, Canada JK Contracting and Consulting Inc. Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at JK Contracting and Consulting Inc. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and employees.Key ResponsibilitiesRespond to technical issues and provide solutions to clients and...


  • Burlington, Ontario, Canada The MEARIE Group Full time

    About This RoleWe are seeking a highly skilled Business Applications/Systems Specialist to join our team at The MEARIE Group. As a key member of our organization, you will play a critical role in providing applications support and data analytics for our business.Key ResponsibilitiesApplications Support: Provide technical support for our enterprise...


  • Burlington, Ontario, Canada Evertz Full time

    Job Title: Field Product Specialist At Evertz, we are seeking a Field Product Specialist to enhance our customer engagement. This role is pivotal in delivering technical support and ensuring our clients derive maximum value from Evertz products. Key Responsibilities:Deliver assistance for Evertz' Live Media solutionsProvide technical advice to clients...


  • Burlington, Ontario, Canada ZOOK Enterprises, LLC Full time

    Position Title: Finance and Office Support SpecialistDepartment: FinanceReports to: Assistant ControllerOVERVIEW:The Finance and Office Support Specialist plays a crucial role in overseeing vital financial operations while delivering essential administrative assistance. This position encompasses managing accounts payable and receivable, reconciling financial...


  • Burlington, Ontario, Canada The MEARIE Group Full time

    About This RoleWe are seeking a highly skilled Business Applications/Systems Specialist to join our team at The MEARIE Group. As a key member of our organization, you will play a critical role in providing applications support and data analytics for our business.Key ResponsibilitiesProvide applications support and data analytics for the organization, working...