Technical Support Specialist
15 hours ago
We are seeking a highly skilled Technical Support Specialist to join our team at JK Contracting and Consulting Inc. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and employees.
Key Responsibilities- Respond to technical issues and provide solutions to clients and employees
- Consult technical manuals and guides to research and implement solutions
- Provide training and advice to clients and employees on technical matters
- Collect and maintain a log of problems and solutions for future reference
- Participate in the design and development of new applications and software
- Supervise and mentor junior technical support staff
- 1-2 years of experience in a technical support role
- Strong knowledge of computer systems and software
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Experience with MAC, Web service design, MS Office, and MS Windows
- Knowledge of business systems and network support
- Ability to work in a team environment
This is a permanent full-time position with a 35-hour workweek. The language of work is English.
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