Sales and Customer Support Specialist

3 weeks ago


Pickering, Ontario, Canada CB Canada Full time

Customer Service and Sales Representative Role Overview: Engage and assist customers by delivering comprehensive product and service insights through community initiatives and promotional activities.

Are you aspiring to step into a managerial role but lack the necessary experience? This position offers an opportunity to participate in our management development program.

Key Responsibilities of the Customer Service and Sales Representative:

  • Draw in prospective clients by addressing inquiries related to products and services. Recommend solutions that align with their specific requirements and facilitate sales closures.
  • Establish customer accounts by documenting relevant account details.
  • Address product or service issues by understanding and clarifying customer complaints.
  • Propose potential products or services to management by gathering customer insights and evaluating sales metrics.
  • Support team objectives by achieving related outcomes as necessary.
  • Participate in sales meetings to remain informed about innovative sales strategies or new product offerings.
Qualifications:

Essential Skills:

Customer Service, Sales Acumen, Product Expertise, Quality Orientation, Problem Resolution, Market Awareness, Documentation Proficiency, Active Listening, Telephone Communication, Conflict Resolution, Information Analysis, Multi-tasking Abilities.

Benefits of Working with Us:

  • Network with diverse individuals
  • Collaborate with leading Fortune 500 companies
  • Be part of a cohesive team
  • Career advancement opportunities
  • Dynamic work environment
  • Travel opportunities

If you possess a collaborative spirit and a positive outlook, we encourage you to submit your resume.



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