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Sales and Customer Support Specialist

2 months ago

Pickering, Ontario, Canada CB Canada Full time

Role Overview: Enhance customer experiences by delivering product and service insights through community engagement and promotional activities.

Are you aspiring to take on a managerial role but lack the necessary experience? This position offers an opportunity to participate in management training.

Key Responsibilities:

  • Engage potential clients by addressing inquiries related to products and services. Provide tailored recommendations that align with their specific needs and facilitate sales.
  • Establish customer accounts by documenting essential account details.
  • Address product or service issues by understanding and clarifying customer complaints.
  • Advise management on potential products or services by gathering customer feedback and evaluating sales metrics.
  • Support team objectives by achieving related outcomes as necessary.
  • Participate in sales meetings to remain informed about innovative sales strategies and new product offerings.
Qualifications:

Essential Skills:

Customer Service, Sales Expertise, Product Acumen, Quality Orientation, Problem Resolution, Market Insight, Documentation Proficiency, Active Listening, Telephone Communication, Conflict Resolution, Information Analysis, Multi-tasking.

Benefits of Working with Us:

  • Network with diverse individuals
  • Collaborate with leading Fortune 500 companies
  • Be part of a cohesive team
  • Opportunities for career advancement
  • Dynamic work environment
  • Travel opportunities

If you possess a collaborative spirit and a positive mindset, we encourage you to submit your resume.