Insurance Customer Support Specialist
3 weeks ago
Location: Remote
Type: Full Time
Position Overview:
Sue Atkinson Insurance Agency Ltd. is in search of a dedicated professional to fulfill the role of Insurance Customer Service Representative. We are looking for a dynamic individual who is passionate about enhancing our business through meaningful interactions and exceptional client service. If you are a proactive self-starter who excels in a vibrant work environment, this could be your chance for a fulfilling career with substantial income and advancement opportunities.
Key Responsibilities:
- Engage with potential clients, arrange meetings, and assess customer requirements.
- Deliver timely, precise, and courteous customer assistance. This includes addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
- Collaborate with the agency team to achieve and exceed productivity targets.
Qualifications:
- Preferred experience in sales (including outside sales, inside sales representative, retail sales associate, or telemarketing)
- Proven history of achieving sales objectives is advantageous
- Strong interpersonal abilities
- Exceptional communication skills - both written and verbal
- Proactive approach to problem resolution
- Commitment to outstanding customer service
- Ability to manage multiple tasks effectively
- Capability to present information to prospective clients
- Property & Casualty license (OTL license preferred/must be obtainable)
This position is with an independent contractor agent affiliated with the Sue Atkinson Insurance Agency Ltd. network. Employees of this agent are not considered employees of Sue Atkinson Insurance Agency Ltd. Independent contractor agents are responsible for all employment decisions regarding their staff.
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