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Insurance Customer Support Specialist
2 months ago
Location: Remote
Type: Full Time
Position Overview:
Sue Atkinson Insurance Agency Ltd. is on the lookout for a dedicated professional to fill the role of Insurance Customer Service Representative. We are searching for a dynamic individual who is passionate about enhancing our business through meaningful interactions and exceptional customer service. If you are a proactive self-starter who excels in a fast-paced setting, this position offers a fulfilling career path with significant income and advancement opportunities.
Key Responsibilities:
- Engage with potential clients, arrange meetings, and assess customer requirements.
- Deliver timely, precise, and courteous customer support. This includes addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
- Collaborate with the agency team to achieve and exceed productivity targets.
Qualifications:
- Preferred experience in sales (including outside sales, inside sales representative, retail sales associate, or telemarketing)
- Proven history of achieving sales objectives is advantageous
- Strong interpersonal abilities
- Excellent communication skills - written, verbal, and listening
- Proactive approach to problem resolution
- Commitment to delivering outstanding customer service
- Ability to manage multiple tasks effectively
- Capability to present information to prospective clients
- Property & Casualty license (OTL license preferred/must be able to obtain)
This position is with an independent contractor agent affiliated with Sue Atkinson Insurance Agency Ltd. The employees of this agent are not employees of Sue Atkinson Insurance Agency Ltd. Independent contractor agents are responsible for all employment decisions regarding their staff.
