Customer Service Team Lead
3 weeks ago
Première Moisson is seeking a dedicated Customer Service Team Lead to contribute to their dynamic team.
This permanent, full-time position offers an attractive benefits package including ongoing training, an employee assistance program, a retirement savings plan, sick leave, discounts, and provided work attire.
Responsibilities- Supervise and guide customer service staff
- Effectively manage inventory levels
- Implement strategies to maximize sales performance
- Promptly and professionally handle customer inquiries and requests
- Ensure adherence to company standards and procedures
- Provide comprehensive training to new employees
- Minimum of one year of experience in a customer service role
- Excellent communication skills, both written and verbal
- Proven ability to lead and manage a team effectively
- Fluency in French is essential
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