Customer Service Team Lead

3 days ago


Montreal, Quebec, Canada Vertex Full time

Are you passionate about delivering exceptional customer experiences?

Vertex is seeking a skilled Customer Service Coordinator to join our team

Key Responsibilities:

• Supervise and advise the customer service team to ensure seamless communication and issue resolution

• Manage customer accounts and maintain accurate records to ensure timely follow-ups

• Process customer requests efficiently and effectively, providing solutions that meet their needs

• Enter and update data in our systems to ensure accuracy and compliance

• Perform various administrative office tasks to support the team's success

Requirements:

• 5+ years of experience in customer service, with a proven track record of delivering excellent results

• Strong knowledge of Microsoft Office suite and ability to learn new systems quickly

• Leadership and organizational skills to manage multiple priorities and deadlines

• Attention to detail and ability to maintain confidentiality

• Bilingualism (English and French) to communicate effectively with diverse customers

What We Offer:

• A daytime, permanent, and full-time position with a competitive salary ($55,000 and more depending on experience)

• A comprehensive benefits package and a schedule from Monday to Friday, with no evenings or weekends

• The opportunity to work with a dynamic team and contribute to the success of Vertex



  • Montreal, Quebec, Canada CAMP Systems International, Inc. Full time

    About CAMP Systems International, Inc.CAMP Systems International, Inc. is a leading provider of aircraft compliance and health management services to the global business aviation industry.Job SummaryWe are seeking a highly skilled Customer Service Team Lead to join our team. As a key member of our Customer Service Team, you will be responsible for achieving...


  • Montreal, Quebec, Canada CAMP Systems International, Inc. Full time

    About CAMP Systems International, Inc.CAMP Systems International, Inc. is a leading provider of aircraft compliance and health management services to the global business aviation industry.Job SummaryWe are seeking a highly skilled Customer Service Team Lead to join our team. As a key member of our Customer Service Team, you will be responsible for achieving...


  • Montreal, Quebec, Canada Première Moisson Full time

    Première Moisson is seeking a dedicated Customer Service Team Lead to contribute to their dynamic team. This permanent, full-time position offers an attractive benefits package including ongoing training, an employee assistance program, a retirement savings plan, sick leave, discounts, and provided work attire. Responsibilities Supervise and guide...


  • Montreal, Quebec, Canada Première Moisson Full time

    Première Moisson is a company dedicated to crafting high-quality bakery, pastry, and deli products using wholesome ingredients and traditional methods. With over 1,200 employees, we operate more than 20 bakeries across Quebec and Ontario.We are currently seeking a Customer Service Team Lead to join our team.Responsibilities:Provide exceptional customer...


  • Montreal, Quebec, Canada Team Relax Full time

    Customer Support Team SupervisorRemoteObjective:Oversee and manage the Customer Support division at Team Relax to ensure operational strategies align with established regulations, policies, and procedures.Foster a client-centric environment within the team to enhance customer relationships and utilize broader organizational resources, systems, and...

  • Team Lead

    2 weeks ago


    Montreal, Quebec, Canada La Vie en Rose Full time

    About the RoleWe are seeking a highly organized and motivated Assistant Manager to join our team at La Vie en Rose. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our store and ensuring that our customers receive exceptional service.Key ResponsibilitiesStaff Management: Manage and supervise a team...


  • Montreal, Quebec, Canada Logibec Full time

    About Logibec Logibec is a leading provider of software solutions for healthcare organizations. We are committed to delivering innovative and reliable products that improve patient care and enhance operational efficiency. Manager, Customer Support Are you passionate about providing exceptional customer service and leading a high-performing team? Do you...

  • Animation Team Leader

    4 weeks ago


    Montreal, Quebec, Canada Lead Discovery GmbH Full time

    Join Lead Discovery GmbH as a Quality Lead in our dynamic animation department. We are seeking a dedicated professional with exceptional leadership capabilities to oversee a talented group of animators and shape the animation aesthetics of our acclaimed projects. If you possess a meticulous eye for detail and a flair for creativity, this position is an...


  • Montreal, Quebec, Canada Première Moisson Full time

    About Première MoissonPremière Moisson is a leading manufacturer and retailer of artisanal bakery, patisserie, and charcuterie products. With over 20 bakeries in Quebec and Ontario, we employ a diverse team of over 1,200 people.Job Title: Customer Service Team LeaderWe are seeking a highly skilled Customer Service Team Leader to join our team. As a key...


  • Montreal, Quebec, Canada Première Moisson Full time

    About Première MoissonPremière Moisson is a leading manufacturer and retailer of artisanal bakery, patisserie, and charcuterie products. With over 20 bakeries in Quebec and Ontario, we employ a diverse team of over 1,200 people.Job Title: Customer Service Team LeaderWe are seeking a highly skilled Customer Service Team Leader to join our team. As a key...


  • Montreal, Quebec, Canada Publicis Groupe Full time

    About the RoleThe Senior Customer Partner, Team Lead is a key position within Publicis Groupe, responsible for leading a team dedicated to managing customer relationships, maximizing customer satisfaction, and achieving the agency's financial objectives. This role is crucial to ensuring collaboration between the company and its customers, while supporting...


  • Montreal, Quebec, Canada Publicis Groupe Full time

    About the RoleThe Senior Customer Partner, Team Lead is a key position within Publicis Groupe, responsible for leading a team dedicated to managing customer relationships, maximizing customer satisfaction, and achieving the agency's financial objectives. This role is crucial to ensuring collaboration between the company and its customers, while supporting...


  • Montreal, Quebec, Canada Dorel Home Talent Acquisition Team Full time

    Job SummaryWe are seeking a highly skilled and bilingual Customer Service Representative to join our Dorel Home Talent Acquisition Team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer InteractionRespond to customer inquiries and concerns in a timely and...


  • Montreal, Quebec, Canada Dorel Home Talent Acquisition Team Full time

    Job SummaryWe are seeking a highly skilled and bilingual Customer Service Representative to join our Dorel Home Talent Acquisition Team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer InteractionRespond to customer inquiries and concerns in a timely and...


  • Montreal, Quebec, Canada Dorel Home Talent Acquisition Team Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our Dorel Home Talent Acquisition Team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer InteractionRespond to customer inquiries and concerns in a...


  • Montreal, Quebec, Canada Dorel Home Talent Acquisition Team Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our Dorel Home Talent Acquisition Team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer InteractionRespond to customer inquiries and concerns in a...


  • Montreal, Quebec, Canada Publicis Groupe Full time

    About the RoleThe Senior Customer Partner, Team Lead is a key position within Publicis Groupe, responsible for leading a team dedicated to managing customer relationships, maximizing customer satisfaction, and achieving the agency's financial objectives. This role is crucial to ensuring collaboration between the company and its customers, while supporting...


  • Montreal, Quebec, Canada Publicis Groupe Full time

    About the RoleThe Senior Customer Partner, Team Lead is a key position within Publicis Groupe, responsible for leading a team dedicated to managing customer relationships, maximizing customer satisfaction, and achieving the agency's financial objectives. This role is crucial to ensuring collaboration between the company and its customers, while supporting...


  • Montreal, Quebec, Canada Customer Labs Full time

    About Customer LabsWe are a leading company in the field of customer experience improvement, and we are looking for a talented Senior Analytics Engineer to join our team.Job SummaryWe are seeking a highly skilled Senior Analytics Engineer to lead our data-driven initiatives and drive business growth through data insights. The ideal candidate will have a...


  • Montreal, Quebec, Canada Customer Labs Full time

    About Customer LabsWe are a leading company in the field of customer experience improvement, and we are looking for a talented Senior Analytics Engineer to join our team.Job SummaryWe are seeking a highly skilled Senior Analytics Engineer to lead our data-driven initiatives and drive business growth through data insights. The ideal candidate will have a...