Senior Data Insights Specialist

1 week ago


Montreal, Quebec, Canada Customer Labs Full time

About Customer Labs

We are a leading company in the field of customer experience improvement, and we are looking for a talented Senior Analytics Engineer to join our team.

Job Summary

We are seeking a highly skilled Senior Analytics Engineer to lead our data-driven initiatives and drive business growth through data insights. The ideal candidate will have a strong background in advanced analytics, data visualization, and customer experience optimization.

Key Responsibilities

  • Analyze Customer Data

Analyze large datasets to identify patterns, trends, and insights that can inform business decisions and drive customer experience improvement.

Develop Analytics Dashboards

Design and develop interactive dashboards to visualize complex data and provide actionable insights to stakeholders.

Collaborate with Cross-Functional Teams

Work closely with product, marketing, and sales teams to integrate data insights into customer-focused strategies and drive business growth.

Requirements

  • Technical Skills

Proficiency in SQL, Python, and data visualization tools such as Tableau or PowerBI.

Soft Skills

Strong analytical and problem-solving skills, with the ability to communicate complex data insights to non-technical stakeholders.

Preferred Qualifications

  • Cloud Platforms

Experience with cloud platforms such as Google Cloud Platform.

Machine Learning

Familiarity with machine learning techniques and their application in customer experience optimization.

What We Offer

  • Flexible Working Arrangements

The opportunity to work in a flexible and dynamic environment that values work-life balance.

Professional Growth and Development

Ongoing training and development opportunities to help you grow in your career.

Collaborative Work Environment

A collaborative and supportive team environment that encourages innovation and creativity.



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