Yardi Product Consultant

3 weeks ago

Toronto, Ontario, Canada BentallGreenOak Full time

Yardi Product Consultant, BentallGreenOak

Remote Opportunity

About Us: BentallGreenOak (BGO) is a prominent global investment management advisor specializing in real estate, providing comprehensive services to a diverse range of institutional clients. With a presence in numerous cities worldwide, BGO excels in managing various property types, including office, industrial, multi-residential, retail, and hospitality assets. As part of SLC Management, we are committed to fostering a culture that attracts top talent and promotes professional growth and development.

Role Overview: The Yardi Product Consultant plays a vital role in enhancing the understanding and utilization of BGO's applications, particularly focusing on the Yardi platform. This position is instrumental in refining business processes and collaborating with the Project Management Office and Development teams to elevate application satisfaction and operational efficiency. The consultant will become an expert in the application, addressing complex inquiries and partnering with the Product Manager to oversee application configurations and controls.

Key Responsibilities:

  • Facilitate efficient business operations through the Yardi property management and accounting platform. Collaborate with the Yardi Product Manager to align with global business objectives.
  • Engage with internal stakeholders to translate product strategies into actionable enhancements and oversee product updates and feature launches.
  • Analyze information from various sources to develop executable business requirements and work with vendors and developers for successful issue resolution.
  • Define and implement integrations with the development team and create documentation to support data management.
  • Continuously improve operational practices and update documentation to reflect business workflows.
  • Develop relationships with end users to foster strategic partnerships and monitor system performance for compliance engagements.
  • Uphold BGO's global data standards by understanding data structures and supporting the Data Governance team.
  • Administer the system alongside the Product Manager, ensuring timely resolution of business issues and monitoring application performance.
  • Actively support BGO's commitment to environmental and social responsibility.
  • Participate in special projects as assigned.

Qualifications:

  • Experience with the Yardi platform is essential, with 2 to 5 years in product analysis or business analysis roles.
  • Strong communication skills, with the ability to present information effectively to diverse audiences.
  • Proven problem-solving abilities and the capacity to manage multiple priorities in a dynamic environment.
  • Proficiency in Microsoft Office, particularly Excel, is highly desired.
  • A criminal verification check is required for employment.

We appreciate the interest of all applicants in joining BentallGreenOak; however, only those selected for an interview will be contacted. BGO values diversity and encourages applicants from all backgrounds to apply.

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