Client Relations Specialist
4 weeks ago
Job Overview
In the role of Coordinator, you will serve as the main liaison for clients and field personnel, delivering exceptional customer service as you connect clients requiring assistance with suitable field staff.
Why This Opportunity Stands Out
- Recognition and Celebration initiatives
- Flexible part-time and full-time positions available
- Comprehensive health and dental insurance packages
- Educational support for employees and their families
- Employee Assistance Programs
- Exclusive employee benefits and offers
Key Responsibilities
- Allocate suitable personnel to clients based on various factors such as client preferences, staff availability, and necessary qualifications
- Create a care schedule tailored for clients
- Input and update both employee and client information in the computerized system
- Respond professionally and courteously to inquiries from funders, staff, clients, and their families
- Document and accurately report all interactions involving staff and clients
Qualifications
- Minimum of one year of administrative or office experience is preferred
- Experience in scheduling is advantageous
- Proficient computer skills
- Exceptional customer service abilities
- Strong verbal and written communication skills
- Compassion and understanding when engaging with clients and their families
Employment Type
Full-time
ParaMed Home Health Care is committed to accommodating the needs of job applicants throughout its recruitment and selection processes upon request.
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