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Veterinary Client Relations Specialist

3 months ago


Calgary, Alberta, Canada VCA Canada Full time

Position Overview: Veterinary Client Relations Specialist

Department: Dentistry and Oral Surgery

VCA Canada is seeking a dedicated Veterinary Client Relations Specialist to enhance our Dentistry team. We are in search of a friendly yet highly professional individual who excels in delivering exceptional service to our medical teams, clients, and their beloved pets.

Key Responsibilities and Qualifications

The successful candidate will demonstrate strong organizational skills, remain composed under pressure, and possess a customer service-oriented mindset. Ideal qualifications include:

  • Previous experience in customer service and administrative roles within a veterinary clinic environment
  • Familiarity with medical terminology and the ability to learn software systems
  • Outstanding client service abilities
  • A compassionate, supportive, and optimistic demeanor
  • Proficiency in prioritizing tasks, adaptability to change, and flexibility
  • Self-motivation and the ability to work independently
  • Keen attention to detail and excellent time management skills
  • Availability for flexible shift work
  • Strong attendance and punctuality record
  • Proficient in MS Office and effective communication skills
  • Previous veterinary experience or completion of an accredited Veterinary Assistant program is advantageous

Benefits of Working with VCA Canada

By becoming part of our organization, you will significantly impact the lives of pets and their families. Our extensive network of hospitals across Canada provides a diverse work experience, fostering a supportive community and a culture of wellness and appreciation.

  • RRSP Employer 5% Match Program for your future savings
  • Access to a Medical Library with extensive resources
  • Competitive salary and comprehensive health/dental benefits
  • Opportunities for career advancement and professional development
  • Referral Bonus Rewards for contributing to our team
  • Personal pet care discounts and additional perks

We look forward to your interest in this rewarding opportunity.