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Veterinary Client Relations Specialist

3 months ago

Calgary, Alberta, Canada VCA Canada Full time

Position Overview: Veterinary Client Relations Specialist

Department: Dental and Oral Surgery

Location: Calgary, AB

VCA Canada is seeking a dedicated Veterinary Client Relations Specialist to enhance our Dental and Oral Surgery team. We are in search of a friendly yet highly professional individual who can contribute to our mission of providing exceptional service to our medical teams, clients, and their beloved pets.

Key Responsibilities and Qualifications

The ideal candidate will exhibit strong organizational skills, maintain composure in high-pressure situations, and possess a customer-centric approach. Preferred qualifications include:

  • Experience in customer service and administrative roles within a veterinary practice
  • Familiarity with medical terminology and the ability to learn software systems
  • Outstanding client service abilities
  • A compassionate, supportive, and optimistic demeanor
  • Proficiency in prioritizing tasks, adaptability to change, and flexibility
  • Initiative to independently manage assignments
  • Strong attention to detail and excellent time management skills
  • Availability for modified shift work
  • Consistent attendance and punctuality
  • Proficient in MS Office and effective communication skills
  • Previous veterinary experience or completion of an accredited Veterinary Assistant program is preferred

Benefits Offered by VCA Canada

By becoming part of our organization, you will significantly impact the lives of pets and their families. Our extensive network of hospitals across Canada provides a unique experience, fostering a community-oriented environment with a culture of Wellness and Appreciation.

  • RRSP Employer 5% Match Program for future savings
  • Access to a Medical Library with extensive resources
  • Competitive compensation along with health and dental benefits
  • Opportunities for career advancement and professional development
  • Annual uniform allowance and referral bonus rewards
  • Personal pet care discounts and additional perks

We look forward to welcoming a new member to our team who shares our commitment to excellence in veterinary care.