Client Relations Specialist

4 weeks ago


Calgary, Alberta, Canada O2 Herbal Therapy Full time
Position Overview

We are seeking a dedicated Client Relations Specialist to join our team at O2 Herbal Therapy. This role is essential in ensuring customer satisfaction and fostering positive relationships with our clientele.

Qualifications
  • Education: Completion of secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year in a similar role
Key Responsibilities
  • Respond to both written and verbal inquiries from customers
  • Provide accurate information and assistance to clients
  • Document and address customer complaints
  • Process payments efficiently
Personal Attributes
  • Punctual and reliable
  • Strong client focus
  • Adaptable and flexible
  • Highly organized
  • Team-oriented with a proactive approach
Inclusivity and Support Initiatives

At O2 Herbal Therapy, we are committed to creating an inclusive work environment. Our initiatives include:

  • Support for Persons with Disabilities: Training for staff to foster a welcoming atmosphere
  • Support for Newcomers and Refugees: Diversity and cross-cultural training
  • Support for Youth: Awareness training to engage younger demographics
  • Support for Veterans: Training to create an inclusive environment for veterans
  • Support for Indigenous Peoples: Cultural competency training for all employees
  • Support for Mature Workers: Awareness training to promote inclusivity
  • Support for Visible Minorities: Diversity training to enhance workplace culture
Work Details
  • Employment Type: Permanent
  • Language of Work: English
  • Weekly Hours: 40 hours


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