Client Relations Specialist
4 weeks ago
We are seeking a dedicated Client Relations Specialist to join our team at O2 Herbal Therapy. This role is essential in ensuring customer satisfaction and fostering positive relationships with our clientele.
Qualifications- Education: Completion of secondary (high) school graduation certificate
- Experience: 7 months to less than 1 year in a similar role
- Respond to both written and verbal inquiries from customers
- Provide accurate information and assistance to clients
- Document and address customer complaints
- Process payments efficiently
- Punctual and reliable
- Strong client focus
- Adaptable and flexible
- Highly organized
- Team-oriented with a proactive approach
At O2 Herbal Therapy, we are committed to creating an inclusive work environment. Our initiatives include:
- Support for Persons with Disabilities: Training for staff to foster a welcoming atmosphere
- Support for Newcomers and Refugees: Diversity and cross-cultural training
- Support for Youth: Awareness training to engage younger demographics
- Support for Veterans: Training to create an inclusive environment for veterans
- Support for Indigenous Peoples: Cultural competency training for all employees
- Support for Mature Workers: Awareness training to promote inclusivity
- Support for Visible Minorities: Diversity training to enhance workplace culture
- Employment Type: Permanent
- Language of Work: English
- Weekly Hours: 40 hours
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