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Client Relations Specialist
3 months ago
Client Relations Specialist
AutoCanada
Are you ready to enhance your professional journey?
AutoCanada is in search of a dynamic and adaptable Client Relations Specialist to become a vital part of our organization. This role focuses on fostering enduring customer loyalty and satisfaction. We seek an individual who thrives in engaging with people and excels in a customer-facing environment. Your ability to create positive first impressions is crucial in representing the AutoCanada brand effectively.
What We Provide
Attractive compensation structure Extensive training programs Comprehensive health and dental coverage Opportunities for advancement within the organization A vibrant and expanding business environmentKey Responsibilities
Schedule appointments efficiently Establish rapport with clients by employing open-ended inquiries to assess needs and closed-ended questions to clarify specific details Address incoming internet inquiries promptly and informatively Cultivate strategic partnerships and relationships Perform additional tasks as necessaryRequired Skills and Qualifications
High School Diploma or equivalent is mandatory Prior experience in customer service or call center roles is advantageous Availability for evening shifts is essential Sales experience is a plus, though not mandatory Proficient in MS Office applications, including Outlook, Excel, and Word Typing speed of at least 55 WPM is required Capable of working independently as well as collaboratively Detail-oriented, self-driven, and resourceful Strong verbal, listening, and written communication skills are essential for client interactions Excellent organizational and time management abilities, capable of managing multiple tasks and meeting deadlines Results-oriented and career-driven individual with an entrepreneurial mindset and a strong desire for success