Client Relations Representative

4 weeks ago


Calgary, Alberta, Canada Hopewell Full time

Customer Engagement Specialist

Company: Hopewell Residential Management

Job Type: Part-Time

Department: Sales

Location: Calgary and Area

Hopewell Residential Management LP is a prominent home builder and community developer in Alberta, dedicated to excellence in operations and customer satisfaction. We are in search of a Customer Engagement Specialist to greet visitors at our Hopewell properties and ensure they have a remarkable experience.

Ideal Candidate:

The successful candidate will be an approachable individual with exceptional communication and customer service abilities. A flexible schedule for part-time work is essential.

Position Overview:

The Customer Engagement Specialist will serve as the initial point of contact for prospective homeowners, guiding them to our Sales teams and fostering a positive atmosphere. Key responsibilities include greeting clients, addressing basic inquiries, and keeping the showroom organized.

Main Responsibilities:

  • Greet clients with warmth and professionalism
  • Respond to basic inquiries
  • Maintain cleanliness and organization of the Sales Centres
  • Oversee the Showhome
  • Handle phone inquiries and take notes
  • Perform additional tasks as required

Qualifications:

  • High School diploma
  • Preferred: Licensed Driver
  • Excellent customer service skills
  • Proficient in Microsoft Office
  • Strong interpersonal and communication skills
  • Able to thrive in a dynamic environment


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