Hospitality Operations Manager
4 weeks ago
The Hospitality Operations Manager is responsible for overseeing the daily functions of the establishment, ensuring a high standard of service and guest satisfaction.
Educational Requirements- Bachelor's degree in Hotel Management or a related field
- Formulate and enforce operational policies and procedures
- Recruit, train, and manage personnel
- Oversee staff performance and provide guidance
- Negotiate contracts with vendors for supplies and services
- Conduct training programs for staff development
- Coordinate with clients regarding facility usage
- Prepare financial plans and track income and expenditures
- Ensure compliance with established policies
- Address and resolve guest complaints
- Organize staff schedules effectively
This role is set in a dynamic and fast-paced atmosphere, requiring adaptability and strong organizational skills.
Experience Required- Minimum of 2 years and less than 3 years in a similar role
- Permanent position
- Working language: English
- Work hours: 32 hours per week
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