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Hospitality Operations Manager

3 months ago

Thunder Bay, Ontario, Canada 12607361 Canada Inc. Full time
Position Overview

We are seeking a dedicated Hospitality Operations Manager to oversee the daily functions of our establishment. This role is crucial in ensuring that our services meet the highest standards of quality and efficiency.

Qualifications
  • Education: A Bachelor's degree in Hospitality Management or a related field.
  • Experience: A minimum of 2 to 3 years in hotel or motel management.
Key Responsibilities
  • Formulate and execute operational policies and procedures.
  • Recruit, train, and manage a team of staff members.
  • Oversee staff performance and provide guidance.
  • Engage in negotiations with vendors for supplies and materials.
  • Conduct training programs to enhance staff skills.
  • Facilitate negotiations with clients regarding facility usage.
  • Prepare financial plans and monitor income and expenditures.
  • Ensure adherence to established policies and procedures.
  • Address and resolve customer inquiries and issues.
  • Organize and manage staff schedules.
Work Environment
  • Dynamic and fast-paced work setting.
  • Employment Type: Permanent position.
  • Language Requirement: Proficiency in English.
  • Work Hours: 32 hours per week.