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Operations Manager

2 months ago

Thunder Bay, Ontario, Canada JRoss Hospitality Recruiters Full time
Job Description

**About JRoss Hospitality Recruiters**

We are a leading hospitality recruitment agency, specializing in placing top talent in the hotel industry.

Job Summary

We are seeking a highly skilled and experienced Director of Operations to join our client's team. As a key member of the leadership team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional guest experiences, and driving business growth.

Key Responsibilities

  • Oversee and manage all hotel departments, including front office, housekeeping, food and beverage, and maintenance.
  • Develop and implement operational strategies to improve efficiency, productivity, and guest satisfaction.
  • Collaborate with the leadership team to achieve business objectives and drive revenue growth.
  • Manage budgets, forecasts, and financial reports to ensure accurate financial planning and decision-making.
  • Lead and develop a high-performing team, providing coaching, training, and performance management.
  • Ensure compliance with company policies, procedures, and regulatory requirements.

Requirements

  • Minimum 5 years of experience in hotel operations, with a proven track record of success.
  • Strong leadership and management skills, with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests, colleagues, and stakeholders.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Ability to work in a fast-paced environment, with a high level of flexibility and adaptability.