Photo ID and Dispatch Coordinator

4 weeks ago


Oakville, Ontario, Canada Paladin Security Full time

Position: Photo ID and Dispatch Coordinator
Status: Full-Time
Pay Rate: $18.75/hr.

Overview:
Are you looking to embark on a rewarding career in a dynamic and expanding sector? As a leader in security services catering to clients with intricate security requirements, Paladin Security Group presents an exceptional opportunity for you to contribute positively to your community while acquiring valuable skills for future career advancements. Our training programs are recognized as top-tier in the security field, equipping you for growth and enhancing your resume for potential roles in law enforcement.

Key Responsibilities:
  • Deliver outstanding customer service by assisting hospital personnel, contractors, and visitors with their inquiries, ensuring a welcoming atmosphere.
  • Generate and distribute photo ID badges for hospital staff, contractors, and visitors, adhering to established protocols and procedures.
  • Execute various administrative duties, including data entry, record-keeping, and providing support to the security team as necessary.
  • Facilitate and manage dispatch operations, including responding to calls, prioritizing requests, and efficiently allocating resources.
  • Collaborate closely with the security team to maintain safety and security standards, ensuring compliance with all procedures.
  • Keep accurate records of issued badges and related documentation, ensuring adherence to hospital policies.

Qualifications:
  • Prior experience in a dispatch role, ideally within a healthcare or similar setting.
  • Strong organizational capabilities with the ability to handle multiple tasks and prioritize effectively.
  • Excellent verbal and written communication skills, with the ability to convey information clearly.
  • Capacity to work under pressure and respond promptly to urgent situations.
  • Proficiency in dispatch software and Microsoft Office Suite (Word, Excel, Outlook).
  • Strong problem-solving skills and meticulous attention to detail.
  • Proof of double Covid Vaccination.
  • Immunization Record (measles, mumps, rubella, varicella, and TB skin tests 1 and 2).
  • Valid First Aid and CPR Level C Certification.
  • Must provide certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB).
    • Applicants without these certifications may enroll in Paladin's UoF/MOAB training program prior to onboarding to meet position requirements.
    • Please note: The UoF/MOAB training is unpaid as it is a prerequisite; however, Paladin will cover all training costs with a 6-month commitment to the position.

Benefits:
  • Comprehensive training programs.
  • Competitive salary.
  • Company benefits.
  • Opportunities for advancement and professional growth.
  • Clear communication, scheduling, and support from a dedicated team to ensure your success.

Paladin Security: Committed to making the world a safer and friendlier place because we CARE. We value superior customer service skills and a passion for assisting others. If you possess a proven ability to manage significant responsibilities, coupled with diverse life experiences and a commitment to excellence, you may be an ideal fit for our organization. We pride ourselves on hiring the best and promoting from within, fostering a culture of respect, inclusion, and diversity. We are dedicated to providing accommodations for individuals with disabilities throughout the interview process and during employment. If you require assistance during the interview process, please inform us, and we will work to accommodate your needs.

We appreciate all applicants for their interest; however, only those selected for an interview will be contacted.

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