Client Service Representative
1 week ago
We are seeking a highly motivated and customer-focused individual to join our team as a Client Advisor. As a key member of our retail banking team, you will be responsible for providing exceptional client service and support to our customers.
Key Responsibilities- Proactively greet and engage clients upon entry, ensuring a warm and welcoming experience
- Actively listen to clients' needs and concerns, taking ownership of resolving issues at first point of contact
- Assist clients with their everyday banking needs, utilizing RBC's systems and digital platforms
- Engage in discovery conversations to understand clients' needs and provide personalized advice and solutions
- Contribute to a culture of collective team success by identifying opportunities to introduce clients to RBC Partners for more complex needs
- Champion digital enablement by educating clients on self-service options and leading with advice
- Manage risks by adhering to compliance routines and processes to protect client and shareholder interests
- A passion for delivering exceptional client experiences
- Curiosity, emotional intelligence, and empathetic communication skills
- Digital literacy across a range of devices
- Personal flexibility to work flexible hours
- A self-motivated eagerness to learn and determination to succeed
- Fluency in second language Cantonese and Mandarin
- A comprehensive Total Rewards Program, including bonuses and flexible benefits
- A world-class training program in financial services
- Excellent career development opportunities and access to a variety of job roles across business and geographies
- Leaders who support your development through coaching and managing opportunities
- A dynamic, collaborative, and progressive work environment
Adaptability, Client Centricity, Communication, Curiosity
Additional Job DetailsThis role is based in Toronto, Canada, and requires a strong commitment to delivering exceptional client service and support.
-
Client Services Representative
6 days ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob SummaryThe Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing support in a fast-paced environment.Key ResponsibilitiesRespond to client inquiries...
-
Client Services Representative
6 days ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob SummaryThe Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing support in a fast-paced environment.Key ResponsibilitiesRespond to client inquiries...
-
Client Services Representative
3 days ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob SummaryThe Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing support in a fast-paced environment.Key ResponsibilitiesRespond to client inquiries...
-
Client Services Representative
3 days ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob SummaryThe Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing support in a fast-paced environment.Key ResponsibilitiesRespond to client inquiries...
-
Client Services Representative
5 hours ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob SummaryCircle of Care is seeking a highly skilled and dedicated Client Services Representative to join our team. As a Client Services Representative, you will be responsible for providing exceptional customer service to all clients who call our centre. You will respond to all telephone inquiries, conduct first-level investigations of client situations,...
-
Client Services Representative
2 hours ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob SummaryCircle of Care is seeking a highly skilled and dedicated Client Services Representative to join our team. As a Client Services Representative, you will be responsible for providing exceptional customer service to all clients who call our centre. You will respond to all telephone inquiries, conduct first-level investigations of client situations,...
-
Client Services Representative
1 week ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob SummaryThe Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing support in a fast-paced environment.Key ResponsibilitiesRespond to client inquiries...
-
Client Services Representative
1 week ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob SummaryThe Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing support in a fast-paced environment.Key ResponsibilitiesRespond to client inquiries...
-
Client Services Representative
2 weeks ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob SummaryThe Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing timely support.Key ResponsibilitiesRespond to client inquiries in a timely and...
-
Client Services Representative
2 weeks ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob SummaryThe Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing timely support.Key ResponsibilitiesRespond to client inquiries in a timely and...
-
Client Service Representative
2 weeks ago
Richmond Hill, Ontario, Canada Royal Bank of Canada> Full timeJob SummaryJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Client Service Representative. As a key member of our retail banking team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide proactive and personalized service to clients,...
-
Client Service Representative
2 weeks ago
Richmond Hill, Ontario, Canada Royal Bank of Canada> Full timeJob SummaryJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Client Service Representative. As a key member of our retail banking team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide proactive and personalized service to clients,...
-
Client Service Representative
3 weeks ago
Richmond Hill, Ontario, Canada Royal Bank of Canada> Full timeJob SummaryJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Client Service Representative. As a key member of our retail banking team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide proactive and personalized service to clients,...
-
Client Service Representative
3 weeks ago
Richmond Hill, Ontario, Canada Royal Bank of Canada> Full timeJob SummaryJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Client Service Representative. As a key member of our retail banking team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide proactive and personalized service to clients,...
-
Client Service Representative
4 days ago
Richmond Hill, Ontario, Canada Royal Bank of Canada> Full timeJob SummaryWe are seeking a highly motivated and customer-focused Client Advisor to join our team at Royal Bank of Canada. As a Client Advisor, you will be the first point of contact for our clients, providing exceptional service and support to meet their everyday banking needs.Key ResponsibilitiesProactively greet and engage clients upon entry, ensuring a...
-
Client Service Representative
4 days ago
Richmond Hill, Ontario, Canada Royal Bank of Canada> Full timeJob SummaryWe are seeking a highly motivated and customer-focused Client Advisor to join our team at Royal Bank of Canada. As a Client Advisor, you will be the first point of contact for our clients, providing exceptional service and support to meet their everyday banking needs.Key ResponsibilitiesProactively greet and engage clients upon entry, ensuring a...
-
Client Service Representative
2 weeks ago
Richmond Hill, Ontario, Canada Royal Bank of Canada> Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Client Advisor. As a Client Advisor, you will be the first point of contact for our clients, providing exceptional service and support to meet their everyday banking needs.Key ResponsibilitiesProactively greet and engage clients upon entry, ensuring a warm and...
-
Client Service Representative
2 weeks ago
Richmond Hill, Ontario, Canada Royal Bank of Canada> Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Client Advisor. As a Client Advisor, you will be the first point of contact for our clients, providing exceptional service and support to meet their everyday banking needs.Key ResponsibilitiesProactively greet and engage clients upon entry, ensuring a warm and...
-
Client Service Representative
2 weeks ago
Richmond Hill, Ontario, Canada RBC - Royal Bank Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Client Advisor. As a key member of our retail banking team, you will be responsible for providing exceptional client service and support to our customers.Key ResponsibilitiesProactively greet and engage clients upon entry, ensuring a warm and welcoming...
-
Client Service Representative
2 weeks ago
Richmond Hill, Ontario, Canada RBC - Royal Bank Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Client Advisor. As a key member of our retail banking team, you will be responsible for providing exceptional client service and support to our customers.Key ResponsibilitiesProactively greet and engage clients upon entry, ensuring a warm and welcoming...