Current jobs related to Client Services Representative - Richmond Hill, Ontario - Circle of Care


  • Richmond Hill, Ontario, Canada Circle of Care Full time

    Job Title: Client Services RepresentativeJob Summary:The Client Services Representative is a key member of the Circle of Care team, responsible for providing exceptional customer service to clients and their families. This role requires a high level of communication skills, empathy, and problem-solving abilities to ensure that clients receive the best...


  • Richmond Hill, Ontario, Canada Circle of Care Full time

    Job Title: Client Services RepresentativeJob Summary:The Client Services Representative is a key member of the Circle of Care team, responsible for providing exceptional customer service to clients and their families. This role requires a high level of communication skills, empathy, and problem-solving abilities to ensure that clients receive the best...


  • Richmond Hill, Ontario, Canada Circle of Care Full time

    Job SummaryThe Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing support in a fast-paced environment.Key ResponsibilitiesRespond to client inquiries...


  • Richmond Hill, Ontario, Canada Circle of Care Full time

    Job SummaryThe Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing support in a fast-paced environment.Key ResponsibilitiesRespond to client inquiries...


  • Richmond Hill, Ontario, Canada Circle of Care Full time

    Job SummaryThe Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing support in a fast-paced environment.Key ResponsibilitiesRespond to client inquiries...


  • Richmond Hill, Ontario, Canada Circle of Care Full time

    Job SummaryThe Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing support in a fast-paced environment.Key ResponsibilitiesRespond to client inquiries...


  • Richmond Hill, Ontario, Canada Circle of Care Full time

    Job Title: Client Services RepresentativeJob Summary:The Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing support in a fast-paced environment.Key...


  • Richmond Hill, Ontario, Canada Circle of Care Full time

    Job Title: Client Services RepresentativeJob Summary:The Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing support in a fast-paced environment.Key...


  • Richmond Hill, Ontario, Canada Circle of Care Full time

    Job SummaryThe Client Services Representative is a key member of the Circle of Care team, responsible for providing exceptional customer service to all customers who call our centre. The successful candidate will respond to all telephone inquiries, conduct first-line investigations of client situations, record client interactions, and direct callers to...


  • Richmond Hill, Ontario, Canada Circle of Care Full time

    Job SummaryThe Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to our clients. This role requires a strong commitment to building relationships, resolving issues, and providing timely support.Key ResponsibilitiesRespond to customer inquiries in a timely and professional...


  • Richmond Hill, Ontario, Canada Partners in Credit Inc Full time

    Client Service RepresentativeWe are seeking a highly skilled Client Service Representative to join our team at Partners in Credit Inc. As a key member of our team, you will be responsible for providing exceptional customer service to our clients.Responsibilities Primary point of contact for clients Communicate with clients via telephone and email Address...


  • Richmond Hill, Ontario, Canada Partners in Credit Inc Full time

    Client Service RepresentativeWe are seeking a highly skilled Client Service Representative to join our team at Partners in Credit Inc. The ideal candidate will possess a passion for delivering exceptional customer service and have strong communication skills.Key Responsibilities:Primary point of contact for clientsCommunicate with clients via telephone and...


  • Richmond Hill, Ontario, Canada Royal Bank of Canada Full time

    Job Title: Financial Services RepresentativeWe are seeking a highly skilled and motivated Financial Services Representative to join our team at Royal Bank of Canada. As a Financial Services Representative, you will be responsible for providing exceptional client service and support to our Advisor team.Manage client accounts and identify opportunities to...


  • Richmond Hill, Ontario, Canada beBee Professionals Full time

    Customer Service RoleWe are seeking a skilled Customer Service Representative to provide exceptional support to our clients. The ideal candidate will have a strong understanding of customer service principles and practices, as well as excellent communication and interpersonal skills.Key responsibilities include responding to inquiries, resolving customer...


  • Richmond Hill, Ontario, Canada Handyman Connection of York, ON Full time

    Customer Service Representative OpportunityHandyman Connection of York, ON is seeking a skilled Customer Service Representative to join our team. As a key member of our office support staff, you will be responsible for providing exceptional customer service, managing customer inquiries, and ensuring a positive experience for our clients.Key...


  • Richmond Hill, Ontario, Canada Handyman Connection of York, ON Full time

    Customer Service Representative OpportunityHandyman Connection of York, ON is seeking a skilled Customer Service Representative to join our team. As a key member of our office support staff, you will be responsible for providing exceptional customer service, managing customer inquiries, and ensuring a positive experience for our clients.Key...


  • Richmond Hill, Ontario, Canada Handyman Connection of York, ON Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Handyman Connection of York, ON.About the RoleProvide exceptional customer service to our clients, ensuring their needs are met and exceeded.Manage customer inquiries, resolve issues, and provide...


  • Richmond Hill, Ontario, Canada Handyman Connection of York, ON Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Handyman Connection of York, ON.About the RoleProvide exceptional customer service to our clients, ensuring their needs are met and exceeded.Manage customer inquiries, resolve issues, and provide...


  • Richmond Hill, Ontario, Canada Handyman Connection of York, ON Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Handyman Connection of York, ON.About the RoleProvide exceptional customer service to our clients, ensuring their needs are met and exceeded.Manage customer inquiries, resolve issues, and provide...


  • Richmond Hill, Ontario, Canada Handyman Connection of York, ON Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Handyman Connection of York, ON.About the RoleProvide exceptional customer service to our clients, ensuring their needs are met and exceeded.Manage customer inquiries, resolve issues, and provide...

Client Services Representative

2 months ago


Richmond Hill, Ontario, Canada Circle of Care Full time

Job Summary

The Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing timely support.

Key Responsibilities

  • Respond to client inquiries in a timely and professional manner, using standard customer-focused practices.
  • Listen to client requests, identify needs, and navigate calls to appropriate departments or personnel.
  • Conduct first-level information gathering and triaging for urgent calls, following organizational standards and protocols.
  • Proactively troubleshoot client-related problems, escalating issues as necessary.
  • Participate in client schedule verification procedures and team initiatives to achieve strategic goals.
  • Actively build relationships with internal and external partners, communicating professionally and developing trust-based relationships.

Requirements

  • Post-secondary education in a communications-related field.
  • Minimum six months of experience in a call centre or customer service environment.
  • Excellent telephone, interpersonal, and customer service skills.
  • Strong problem-solving skills, with the ability to resolve urgent client situations.
  • Ability to work in a fast-paced environment, handle stressful situations, and maintain a positive safety culture.

What We Offer

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.