Senior Business Analysis Manager

3 weeks ago


Toronto, Ontario, Canada Royal Bank of Canada> Full time

Position Overview

The Senior Business Analysis Manager will oversee and direct the delivery of requirements for significant programs, whether financed through Finance or Capital Markets. The Finance & Audit IT division is tasked with supporting, developing, and maintaining IT applications that cater to the Finance & Audit Teams within the Royal Bank of Canada.

Key Responsibilities

Leadership and Stakeholder Engagement

  • Work collaboratively with Portfolio and Project Management to ensure the successful delivery of portfolio objectives by coordinating assignments across the Business Analysis team, optimizing skill sets and capabilities.
  • Promote the significance of Business Analysis to both Business and Technology stakeholders, fostering a mutual understanding of the BA role within the organization.
  • Facilitate resolution of conflicts by clarifying the roles and responsibilities of Business Analysts on various projects and programs.
  • Provide mentorship, guidance, and constructive feedback to enhance the skills and capabilities of the Business Analysis team.
  • Continuously develop skills and knowledge across all facets of the organization and within the business analysis field.

Business Analysis Strategy

  • Conduct stakeholder analysis to identify affected or influential groups.
  • Create plans and precise estimates for the completion of requirements, consistently improving the detail and accuracy of these estimates.
  • Manage risks, assumptions, and constraints related to requirements, communicating effectively with relevant parties.
  • Lead the prioritization of requirements and utilize techniques to clarify business priorities.

Requirements Analysis and Documentation

  • Engage with diverse business stakeholder groups to facilitate the discovery, analysis, and review of requirements.
  • Utilize advanced elicitation and facilitation techniques to conduct extensive workshops.
  • Establish and maintain a repository of reusable requirements documentation to support future projects.
  • Collaborate with Business and Solution Architects, as well as Technology teams, to define business needs and evaluate potential solution options that align with business strategies.
  • Ensure that the team and stakeholders are well-versed in the RBC Requirements Process.
  • Participate in estimating requirements efforts at the project portfolio level.
  • Work alongside project management to identify interdependencies among projects.
  • Guarantee the quality of requirement deliverables and their associated estimates.
  • Address and resolve conflicts and issues related to requirements between projects as escalated by the team.
  • Analyze and document the scope of business solutions using enterprise-standard requirements processes and techniques.
  • Analyze and document detailed business and system solution requirements following enterprise-standard practices.

Essential Skills

Key competencies include Business Appraisals, Business Process Modeling, Commercial Acumen, Effective Communication, Critical Thinking, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis, Resource Management, and Team Leadership.

Additional Information

This position is a full-time role within the Technology and Operations platform, classified as a regular salaried position.

Diversity and Inclusion Commitment

The Royal Bank of Canada is dedicated to fostering diversity and inclusion as a means of driving innovation and growth. We are committed to creating inclusive teams and an equitable workplace where employees can express their authentic selves. We actively address issues of inequity and systemic bias to support our diverse talent, clients, and communities.

Accessible Candidate Experience

We strive to provide an accessible experience for all candidates, including those with different abilities. Please inform us if you require any accommodations during the recruitment process.



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