Inside Sales Representative

8 months ago


Laval, Canada Quincaillerie Richelieu Ltee Full time

Simtab NEOS, a division of Richelieu Hardware is looking to fill a permanent daytime position as an** Inside Sales Representative **at our office located in Laval.

Reporting to the Product Manager (Custom-made Doors Department), your role will be, among other things, to support the external sales force by providing administrative and operational support for all sales of goods made and to offer fast and efficient customer service of quality to external and internal customers, including the analysis of customer needs and the offer of our value-added solutions.

**More specifically, the main responsibilities of a customer service representative (inside sales) are to**:

- Process customer orders and follow up until delivery.
- Make quotes and send them to customers within the prescribed deadlines.
- Manage requests for return of goods.
- Work in close collaboration with the assigned territory representatives, in order to achieve the established objectives.

**Job requirements**:

- Good knowledge of MS Office.
- Good knowledge of imperial and metric measurements an asset.
- Having already worked in the field of cabinetmaking an asset.
- Bilingualism (French and English)
- Who demonstrates rigor at work.
- Who has strong interpersonal and communication skills.
- With strong sales skills and at learning new technologies.
- Who is skilled in communication and teamwork.
- Well organised.
- Who has a good ability to manage priorities.

**Who are we?**

Simtab NEOS is a division of Richelieu Hardware located in Laval that specializes in the distribution of panels and laminates. For its part, Richelieu Hardware is a leader in North America and an agent of change in a creative and dynamic industry. We are an importer, distributor and manufacturer of specialty hardware and complementary products.
- Our clients _- More than 100,000 customers in North America: kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, residential and commercial woodworkers, and hardware retailers including renovation superstores.
- Our team_ - 2,700 people, close to half of whom focus on sales and marketing, and more than 50% of whom are Richelieu shareholders.

**What we are offering**
- A balance between work and personal life.
- The possibility of having a hybrid schedule
- A pleasant, stimulating and rewarding working atmosphere.
- A dynamic and inspiring environment.
- A competitive salary that is based on the market.
- A progressive salary driven by performance and managed by objectives results.
- A bonus program based on performance
- An Employee Share Purchase Plan (ESPP).
- A group insurance plan to meet your personal needs.
- Competitively priced products.
- Free parking.

**You are interested in this position?**
- RÉQ 2022-404-R_



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