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Administrative Assistant, Member Funding

5 months ago

Ottawa, Canada The War AmpsLes Amputés de guerre Full time

**Essential Duties and Responsibilities Daily**
- Complete 1st checks of prosthetic funding estimates &/or invoices for all programs
- Initiate and follow up on BF’s (requests to prosthetic centres &/or members for missing information or further clarification)
- Liaise with members and Prosthetic Centres to gather additional information and documentation, when necessary.
- Relay approved prosthetic estimates to Prosthetic Centres & members
- Assist Funding Coordinator with processing Special Consideration cases ensuring all background information required is complete.

**Weekly**
- Assist Funding Coordinator with weekly review of outstanding estimates by providing updates when necessary

**Bi-weekly**
- Participate in 1:1 meetings with Manager, Operations Member Services to identify &/or address and issues or concerns

**Additional Duties & Responsibilities**
- Collaborate regularly with other Administrative Support staff to identify &/or address any issues or concerns
- Act as backup to other Administrative Support staff when necessary
- Assist with the writing of policies and procedures when necessary
- Respond to requests from internal and external parties as they pertain to all areas under the Member Funding umbrella.
- Assist with program optimization and efficiency building initiatives
- Demonstrate exceptional verbal communication skills, and proficient writing skills for correspondence.
- Achieve a high degree of accuracy and maintain highly organized
- Be flexible to work well individually and as a Team Player.
- Perform other related duties/ projects as required.

**Skills and Qualifications**
- Excellent verbal and written communications skills
- Team player
- Time-management skills
- High level attention to detail
- Familiarity with Teams, Outlook and word processing and a desire to optimize the use of these tools
- Interpersonal skills
- Organization and multitask abilities
- Optimist and growth based mindset
- Problem solving mindset
- Post secondary diploma

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- Monday to Friday

**Education**:

- DCS / DEC (required)

**Experience**:

- Administrative experience: 1 year (preferred)

Work Location: Hybrid remote in Ottawa, ON K1V 0C4