Agent - Ground Ops Support

6 months ago

Montréal, Canada Air Inuit Full time

**AIR INUIT - CORPORATE PROFILE**

Air Inuit has been providing essential scheduled, charter, cargo and emergency air transportation services to Nunavik and beyond, 24 hours a day, 365 days a year, for 45 years. Owned collectively by the Inuit of Nunavik through the Makivik Corporation, the airline operates a fleet of 37 aircraft and employs over 1,100 people in one of the world's most demanding flying environments.

Air Inuit's management and team of dedicated employees are committed to pursuing the company's mission of providing safe, punctual and courteous air service to the people living and doing business in the beautiful Nunavik region of northern Quebec.

**DUTIES AND RESPONSIBILITIES**
- Provide support to department employees and follow up on day-to-day operations;
- Liaise with other company departments;
- Process baggage claims and follow up with customers;
- Provide customer service for various ground operation requests;
- Monitor department employees' work schedules and hours;
- Help the administrative assistant;
- Any tasks deemed necessary by the immediate supervisor.

**QUALIFICATIONS**
- Bilingual written and spoken (French/English), Inuktitut (an asset);
- High School Diploma;
- Excellent interpersonal and communication skills (spoken and written);
- Professional attitude, responsible and reliable;
- The capacity to offer an excellent customer service
- Knowledge of Microsoft Office (Word, Excel, Outlook);
- Working knowledge of the Airline industry (an asset).
- Be available certain weekends to provide support over the telephone.

***COMPENSATION**
- Compensation and benefits are determined in accordance with corporate policy
- Annual salary starting at $46,875.

**BENEFITS**

What we offer:

- An employee Registered Retirement Savings Plan (RRSP) - 5% employer contribution;
- A group insurance plan (life, medical, dental, short and long-term disability);
- A 3-week vacation allowance (6%);
- Company profit-sharing;
- Telemedicine program for the employee and family members;
- Employee Assistance Program (EAP) for the employee and family members;
- A retirement allowance program;
- A program of flight privileges and discounted travel with several airlines around the world;
- Various innovative recognition programs.

**APPLICATION**

The use of the masculine gender has been adopted for ease of reading and is not intended to be discriminatory.

  • Transport Driver

    7 months ago

    Montréal, Canada GAT Ground Support Canada Full time

    **Summary** - Transport Drivers are responsible for building and transporting all galleys to the clients’ specifications for all scheduled flights. This position requires working in a fast-paced environment with time constraints to meet arrival and departure goals. A professional and positive image must be consistently displayed by the employee. “Lead by...

  • Operational Support Agent

    6 months ago

    Montréal, Canada Transat Tours Canada Full time

    Company Description Be part of the journey! Come aboard a committed and human company that needs you! Why should you join our team? We offer the pride of working for a local company with an international reach, with professionals who are passionate about travel! You will evolve in a stimulating teleworking environment where team cohesion is essential. And...

  • Operational Support Agent

    6 months ago

    Montréal, Canada Transat Tours Canada Full time

    **Company Description** Be part of the journey!** Come aboard a committed and human company that needs you! Why should you join our team? We offer the pride of working for a local company with an international reach, with professionals who are passionate about travel! You will evolve in a stimulating teleworking environment where team cohesion is...

  • Oxio Technical Support Agent

    6 months ago

    Montréal, Canada Cogeco Connexion Inc Full time

    Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated. Time Type: Regular Job Description: : The telco industry...

  • IT Support Agent

    6 months ago

    Montréal, Canada LRDG Language Research Development Group Full time

    **LRDG Language Research Development Group** is a Canadian company, based in Montreal, and leader in online language learning, offering a unique blend of tutoring expertise and online community support, for fast, proven results. We have been a recognized partner of the Canadian government for over 20 years and are now looking to grow and expand on what has...

  • Agent Soutien Fiscal

    23 hours ago

    Montréal, Canada Thomson Reuters Full time

    **ENGLISH VERSION FOLLOWS** **Titre: Agents au soutien fiscal - postes contractuels / Télétravail** **À propos du poste** Dans cette opportunité en tant qu'**Agent de Soutien fiscal**, vous allez: - Assurer le soutien à la clientèle en matière de fiscalité par téléphone et courriel, pour notre gamme de logiciels d’impôts pour Professionnels...

  • Agent Soutien Fiscal

    7 months ago

    Montréal, Canada Thomson Reuters Full time

    **ENGLISH VERSION FOLLOWS** **Titre: Agents au soutien fiscal - postes contractuels / Télétravail** **À propos du poste** Dans cette opportunité en tant qu'**Agent de Soutien fiscal**, vous allez: - Assurer le soutien à la clientèle en matière de fiscalité par téléphone et courriel, pour notre gamme de logiciels d’impôts pour Professionnels...

  • Technicien(Ne) Support Ops

    6 months ago

    Montréal, Canada 360.agency Full time

    Notre package comprend des **horaires flexibles**, une **assurance collective active dès le premier jour**, un service de **télémédecine illimité** pour vous et votre famille et plus encore! 360.Agency est à la recherche d’un **Technicien - Support OPS **pour se joindre à son équipe d’Opérations, dans le but d’optimiser les plateformes...

  • Operational Support Agent Night

    6 months ago

    Montréal, Canada Transat Tours Canada Full time

    Company Description Be part of the journey! Come aboard a committed and human company that needs you! Why should you join our team? We offer the pride of working for a local company with an international reach, with professionals who are passionate about travel! You will evolve in a stimulating teleworking environment where team cohesion is essential. And...

  • Support Service Agent

    4 months ago

    Montréal, QC, Canada ACP Marketing Canada Inc. Full time

    ACP Marketing is an international company that specializes in the distribution of rail and coach products such as BritRail, National Express (UK Coach), Swiss Rail, Japan Rail, etc. We distribute these products through various sales channels such as web-based systems (ACPRail), proprietary sales systems for wholesalers (RailNet) and GDS networks for travel...

  • Support Agent Service Desk

    6 months ago

    Montréal, Canada CTConsultants Full time

    **CTC007531 - Support Agent Service Desk**: **Type d'emploi: Contract**: **Durée: Nine months**: **Mode de travail: Mixed**: **Description**: - Hybrid role - 3 days in office weekly. They will share the in office task with another agent however at the start they might be in office everyday for training. - Only Ottawa location to be considered - Interviews...

  • Coordonnateur/trice S&op

    6 months ago

    Montréal, Canada Bel Group Full time

    **Présentation de l’entreprise** Pour tous, pour de bon. Notre signature traduit l’engagement de Bel pour une alimentation plus saine et responsable pour tous. Cette mission mobilise chaque jour 12 600 employés dans plus de 30 pays pour construire un modèle d’entreprise responsable. Iconiques et positives, nos marques - La Vache qui rit®,...

  • Supervisor, Customer Support

    6 months ago

    Montréal, Canada Vacances Air Canada Air Canada Vacations Full time

    **RESPONSIBILITIES**: - Develop and motivate an effective Customer Support team to ensure productivity standards are met. - Supervise Customer Support staff, which involves performance evaluation, hiring, workforce planning, development, coaching, discipline and analyzing productivity reports. - Provide guidance and support to subordinates, travel agents,...

  • Technical Support Agent

    7 months ago

    Montréal, Canada American Iron and Metal Full time

    Company Description American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers. Become part of...

  • Agent Soutien Fiscal

    3 months ago

    Montréal, QC, Canada Thomson Reuters Full time

    **ENGLISH VERSION FOLLOWS** **Titre: Agents au soutien fiscal - postes contractuels / Télétravail** **À propos du poste** Dans cette opportunité en tant qu'**Agent de Soutien fiscal**, vous allez: - Assurer le soutien à la clientèle en matière de fiscalité par téléphone et courriel, pour notre gamme de logiciels d’impôts pour Professionnels...

  • Coordonnateur/trice S&op

    6 months ago

    Montréal, Canada Fromageries Bel Canada Inc. Full time

    **Présentation de l’entreprise** Pour tous, pour de bon. Notre signature traduit l’engagement de Bel pour une alimentation plus saine et responsable pour tous. Cette mission mobilise chaque jour 12 600 employés dans plus de 30 pays pour construire un modèle d’entreprise responsable. Iconiques et positives, nos marques - La Vache qui rit®,...

  • Lead Agent

    6 months ago

    Montréal, Canada Vacances Air Canada Air Canada Vacations Full time

    Provide technical support to the call center agents. Guide the reservations staff in maintaining a high level of customer service. Assist and support the Supervisor in the daily activities. **RESPONSIBILITIES**: - Assist the call center agents by providing technical support during their daily activities; - Provide guidance and assistance to the call center...

  • Customer Service Support Agent

    6 months ago

    Montréal, Canada CTConsultants Full time

    **CTC007428 - Customer Service Support Agent**: **Secteur industriel: Telecommunications**: **Type d'emploi: Contract**: **Durée: Eleven months**: **Mode de travail: Remote**: **Description**: Roles and Responsibilities: - Act as an escalation point towards our Wireless Network vendor, to investigate, expedite, and - resolve network issues and business...

  • Security Agent

    6 months ago

    Montréal, Canada XGuard Full time

    **We are looking for agents for a contract located in Kuujjuaq, Northern Quebec.** **Position**:Security Agent with BSP **Operation**:Fly in fly out, 6 weeks **Duration**: 6 weeks **Salary**:$29/hour + $75/day per diem A technology security company founded in 2020, Sécurité XGuard recruits, trains, and deploys hundreds of security agents each year in...

  • Ad-ops/monetization Specialist

    6 months ago

    Montréal, Canada M32 Connect Full time

    **Passionate About Ad Technology?**: Are You Ready to Make an Impact on Ad Monetization, Optimize Ads, and Maximize Earnings—Want To Be Our Specialist?: At M32 Connect, we are a great mix of organized, disciplined, and results-focused individuals. But more importantly, we are visionaries with fun and creative minds. Work for a successful start-up and enjoy...