Supervisor, Customer Support

Reporting to the Customs Manager, the Customs Supervisor will be responsible for assisting the Customs Branch Manager in overseeing key aspects of day-to-day operations and developing and maintaining existing processes and procedures. The Supervisor will also provide guidance to operational staff to ensure the branch is achieving operational...

**RESPONSIBILITIES**: Develop and motivate an effective Customer Care team Supervise agents, which includes performance evaluations, hiring, development, coaching, and disciplining of subordinates Plan, organize and measure efficiency of all activities in the call center to ensure that productivity standards are met Analyze productivity reports to identify...

**Company Description** At Sleep Country Canada/Dormez-vous? (SCC/DV), we are inspired every day through our purpose to transform lives by awakening Canadians to the power of sleep and our vision to champion sleep as the key to healthier and happier lives, helping everyone achieve better tomorrows through better tonight’s. Guided by our values - We...

**Key Areas of Responsibility Assist customers by selecting and dispatching service requests; Respond to telephone or any other electronic inquiries; Maintain the data associated with service requests; Back up to any admin position as required. **Qualifications Holds a high school diploma; Minimum 1 year call center or customer service...

We are Connect&GO, an integrated software powering attraction venues all around the world by empowering our clients to simplify their operations, increase their revenue and focus on their guests. However, our mission goes beyond business success. Within our team, we embrace and celebrate authenticity. We firmly believe in being true to ourselves and we...

We are Connect&GO, an integrated software company powering attraction venues worldwide, helping our clients simplify operations, boost revenue, and focus on their guests. Our mission transcends business success. Within our team, we celebrate authenticity and encourage everyone to be true to themselves. Joining us means being part of something unique and...

At ENDVR, we’re focused on empowering the world’s best action sport, optical, outdoor and lifestyle brands to connect with in-store associates. We’re the digital platform focused on sales in the physical world, and we make it easy for brands to engage with retail sales associates to drive sales, share product knowledge, promote their brand, and gather...

**Specialist, Customer Support** Equisoft, a leading global provider of digital business solutions for the insurance and wealth industries, is actively seeking new talent! Reporting to the Director, Customer Experience, the Customer Support Specialist's mandate is to act as a resource person for complex customer issues. He or she ensures the continuous...

**Customer Support Agent** Inventory & Syndication Analyst - Bilingual English - French_ - Location: Montréal, QC_ In addition to financial compensation, benefits include: - 18 days of paid time off - Comprehensive Health & Dental Insurance plan, includes vision care - Monthly stipend to put towards home office improvements - Mac or Windows equipment...

Like all great fairy tales, our story begins with a heroic dream. You see, for far too long, millions of users were forced to toil under the rule of really crappy business software. So, to help them break free from this reign of terror, we built ParagonERP - a flexible and powerful solution fit for wholesalers and distributors. ParagonERP is the...

Join a Montreal headquarter company that helps organizations around the world create a personalized journey of impact and fulfillment for their people. Explorance offers innovative People Insight Solutions because we believe that each experience matters. Explorance is a rapidly growing software company recognized for its unique workplace culture. We strive...

Join a Montreal headquarter company that helps organizations around the world create a personalized journey of impact and fulfillment for their people. Explorance offers innovative People Insight Solutions because we believe that each experience matters. Explorance is a rapidly growing software company recognized for its unique workplace culture. We strive...

For more than 50 years, Silgan Plastics has defined the plastic bottling industry from technical innovation to creative packaging solutions. No matter what your packaging needs, Silgan can and will handle them. From creation to commercialization, our customized approach to each customer's requirements is what sets us apart from the rest. **SUMMARY...

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we...

**LRDG Language Research Development Group** is a Canadian company, based in Montreal, and leader in online language learning, offering a unique blend of tutoring expertise and online community support, for fast, proven results. We have been a recognized partner of the Canadian government for over 20 years and are now looking to grow and expand on what has...

**About MovingWaldo** MovingWaldo is present in all major Canadian markets and is currently raising awareness in the US and Europe. **Overview** We are seeking a highly organized and detail-oriented person to join our team. As a Customer Support Specialist, you will play a crucial role in assisting individuals and families with the smooth transition of...

**Job Brief**: Assist all customers and travel agents by performing activities pertaining to ticketing, schedules changes and programs modifications and/or booking processes. **Position Type**: Permanent, Full-time (37.5 hrs per week). **Shift type**: days, evenings, weekends, statutory holidays **RESPONSIBILITIES**: - Communicate schedule changes to our...

Validate the information necessary for putting orders into production; - Ensure the tracking of orders from the start to the end of production; - Ensure that the schedule for all stages of production is respected; - Inform external customers of the status of their orders regularly and answer questions; - Liaise with other team members to ensure customer...

**Get to Know SwiftConnect** At SwiftConnect, we are the trailblazers in the realm of connected access enablement. Our passion lies in crafting seamless and elegant interactions for our customers, ensuring their users digital pass is always at fingertips - be it on their phone, watch, or anywhere it needs to be. We specialize in powering the next generation...

_Cloverdale Paint is the largest family owned and operated paint company in North America. With over 70 Company stores and 120 Authorized Dealers across Canada, Cloverdale Paint has had a special relationship with its customers ever since the company was founded in 1933._ The Order Desk is primarily responsible for processing order requests from internal...