Human Resources Consultant
4 days ago
**A) JOB SUMMARY**
Reporting to the Associate Director, Human Resources, and with mínimal direction or supervision, the HR Consultant works as a member of the advising team to provide generalist human resources advice and consultation to a portfolio of College clients. The HR Consultant provides guidance and advice regarding the interpretation, administration and implementation of human resources policies, procedures, collective agreements, Terms and Conditions of Employment for Exempt Employees, Employment Standards and Human Rights legislation in a multi-unionized environment. This role will also be responsible for managing/overseeing all of the recruitment activities within their assigned client portfolio.
The focus of this role is to provide support in the area of labour relations and human resources departmental projects. Reporting to the Acting Executive Director, Human Resources, and working alongside the Labour Relations Specialist, the position will conduct research, provide background information and assist with preparation for collective bargaining, grievances, arbitrations, respectful workplace and human rights complaints as required. The position will also provide expertise into various human resources projects and initiatives as needed. The position may be eligible for a hybrid work arrangement of up to two days working from home.
**B) REPORTING RELATIONSHIPS**
While this position has no direct reports, the HR Consultant provides day-to-day advice, guidance and direction to the Human Resources Assistants.
**C) ESSENTIAL JOB FUNCTIONS**
Building Business Relationships
- Develops pro-active business partnerships to assist clients in achieving their department’s key goals and objectives.
- Provides seasoned professional advice and consultative services to client executives, line managers and supervisors, highlighting emerging issues and providing regular briefings through a variety of communication approaches.
- Builds trusting relationships and coaches workplace leaders on effective “people management” practices, including communications approaches to difficult issues, and strategies for resolving issues.
- Works with senior workplace leaders to develop the skills and abilities of managers and supervisors within the College, including coaching around performance management.
Recruitment and Retention
- Supports the development and successful implementation of capability-based recruitment practices on a College-wide basis.
- Supports a strategic workforce planning approach to recruitment for the client area in conjunction with the workplace leaders and other HR Specialists.
- Ensures leaders are supplied with current guidelines, tools and supports regarding recruitment processes.
Employee and Labour Relations
- Provides accurate information and advice to managers and supervisors on collective agreement interpretations and HR procedures and practices, including the implementation of newly bargained and/or revised collective agreement articles or agreements.
- Identifies and assists line managers with potential labour relations issues, often acting as the first point of contact.
- Fosters a positive labour relations environment by participating in constructive discussions with line management, union stewards and representatives including identifying opportunities for cooperative change.
- Conduct thorough and effective employee related investigations such as misconduct or respectful workplace issues including developing scripts, conducting interviews, obtaining documents and other factual data, as required.
- Provide support to College exempt management in responding to initial stage grievances including investigating the issue and writing responses.
- Conducts research, provides background information and assists with preparation for collective bargaining, grievances, arbitrations, respectful workplace and human rights complaints, as required. May participate with collective bargaining.
- Provides advice to managers, supervisors and HR staff on issues relating to compensation and benefit administration.
Performance Management
- Coaches managers and supervisors on strategies for resolving workplace, performance or interpersonal issues and makes recommendations on appropriate courses of action.
- Coaches managers on addressing performance issues including resolving conflicts, mediating disputes between employees and assessing the best course of action in complex performance issues.
- Supports the development and implementation of performance management tools and actively participates in related training initiatives.
- Researches issues and works with workplace leaders, employees, and union representatives to manage and resolve complaints and other issues through to successful conclusions.
- Exercises judgement when determining when issues should be referred to the Labour Relations Specialist.
Attendance and Sick Leave Management
- Works closely with workplace leaders, providing ongoing
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