Administrative Assistant
7 months ago
**About Us**:
Conveniently located on Dundas Street West, West End Dental Centre has been serving the Trenton & Belleville community for more than 20 years. We offer comprehensive dental services, including, veneers, implants, root canal therapy, orthodontics, and whitening.
Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies, training & development, and support.
**Schedule: Full-Time**
- Mondays - 10:00 am to 7:00 pm
- Tuesdays - 8:00 am to 5:00 pm
- Wednesdays - 8:00 am to 5:00 pm
- Thursdays - 8:00 am to 5:00 pm
- Fridays - 8:00 am to 1:00 pm
**Benefits of Joining Our Team**:
- Competitive compensation
- Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more
- Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
- Attend social and CE events to network with dental professionals in your community
- Work-life balance and flexibility
- Access to modernized technology to provide optimal oral care to patients
**Responsibilities**:
- Greet and assist patients as they arrive; ensure a lasting positive impression for them
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Effectively manage recall system and accurately maintain patient database
- Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
- Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts
- File insurance claims and processes patient payments
**About You**:
- Prior administrative experience in a dental office required
- Excellent verbal and written communication skills
- Ability to work collaboratively in a team environment; strong customer service orientation
- Strong organizational and time-management abilities
- Proficient in using dental software
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