Intensive Case Manager

2 months ago

Trenton, Canada Youth Habilitation Quinte Inc. (Next Step Housing Connection) Full time

Youth Habilitation Quinte Inc.’s Next Step Housing Connection requires an Intensive Case Manager to provide services to individuals facing or experiencing homelessness in Quinte West. This is a full-time permanent position working 35 hours per week offering vacation time, sick time, group insurance and pension plan.

**Who We Are**:
Next Step Housing Connection offers free housing support services to individuals (aged 16+) and families facing or experiencing homelessness in Hastings and Prince Edward Counties.

**Who You Are**:
You enjoy working with barriered and vulnerable individuals facing difficult life circumstances and are outgoing, friendly, self-directed, and organized. While assisting clients through the housing search process, you will communicate in an open, helpful and engaging tone with a focus on empowering each client. Your passion for providing high quality service will contribute to guiding your clients to successful housing outcomes.

**Your Role**:
As an Intensive Case Manager, you will provide intensive client-centered housing support services to individuals facing or experiencing homelessness and make referrals to other community resources. This includes developing and implementing individualized support plans, assisting clients in obtaining/maintaining housing, providing housing retention and life skills counselling, providing on-going intensive follow-up services, liaising, advocating and referring clients to relevant community agencies, networking with local community agencies and landlords, maintaining client files and assisting with data collection.

**Skills We’re Looking for**:

- Previous experience administering housing assessments and developing action plans
- Strong advocacy and communication skills
- Previous experience working with unhoused individuals
- Strong counselling and case management skills including entering accurate case notes, maintaining organized files, and collecting and reporting accurate data
- Knowledge of the local housing market, local community resources, and the Residential Tenancies Act

**Qualifications Required**:

- Community College Diploma in a social services field
- Minimum of two years of related experience is preferred
- Valid driver’s licence and personal vehicle

If we sound like someone you would like to work with and you have the required skills for this position, please submit your cover letter and resume to:
**Jennifer Corelli**
**Administration & Community Services Manager**
**Youth Habilitation Quinte Inc.**
**210A Front Street, Belleville, ON K8N 2Z2**

**Job Types**: Full-time, Permanent

Pay: From $23.81 per hour

Expected hours: 35 per week

**Benefits**:

- Company pension
- Extended health care
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

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