Business Development Manager

6 months ago

Burnaby, Canada Caesarstone Full time

As the pioneer and innovator of Quartz Surfacing solutions, Caesarstone sparked a revolution in the global market for countertops. As we continue to transform the surface industry through quality, passion and hard work, we are committed to building empowered teams and delivering a second-to-none customer experience.

At Caesarstone, we believe our employees are the backbone of our company. We are committed to hiring team members who are creative, innovative, dedicated and disciplined. We are a thriving company with a variety of career opportunities seeking forward-thinking professionals to join our team. We offer exceptional benefits, competitive salaries, and a compassionate and collaborative company culture. Come join our team

**Territory will be in the surrounding areas of Vancouver market.**
- Business Development & Key Account Management - Develop and sustain relationships, as the manufacturer representative, between the company and Architects and Designers, Kitchen & Bath Retailers, Builder Décor Centers, Millwork, and Case Goods including Fabricator accounts
- Develop Strategy - work with peers and the management team to enhance and develop strategies to improve approaches in the above markets and increase MarketShare.

**Key Responsibilities**:

- Establish and maintain strong relationships with existing to better understand their needs, preferences, and business requirements.
- Identify and research potential customers within the assigned territory. Utilize various sources like databases, online platforms, industry directories, and referrals to identify prospects and generate leads and grow market share.
- Provide samples, literature, and other marketing tools in support of the brand and product.
- Maintain accurate and up-to-date sales records, including customer information, sales activities, and opportunities in Salesforce.
- Maintain an open line of communication with the Regional Manager, providing regular input on all account activity, including progress against targets, potential leads, market feedback and call reports on a weekly basis
- Monitor and manage appropriate levels of merchandising materials and samples, for assigned customers, in support of the brand
- Coordinate with internal teams such as marketing, customer service, and product development to ensure customer satisfaction and facilitate smooth order fulfillment.
- Ensure all customer issues are dealt with proactively and effectively, keeping management informed of any problems that may escalate
- Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to manager.
- Proactively support the rollout of various regional and national organizational initiatives, ensuring all markets have necessary information to ensure successful completion of work.
- In collaboration with sales operations and logistics, coordinate shipping schedules and delivery of merchandise and services
- Communicate internally among team to maximize opportunities with customers.
- Develop and maintain a high degree of product and industry knowledge (e.g. attend industry events, trade shows, membership associations)

**Requirements**:
**Qualifications & Skill Requirements**:

- University degree in design or related field
- Ability to work independently and manage time effectively.
- Strong communication, interpersonal and analytical skills
- Solid negotiation, conflict resolution, and people management skills.
- Strong problem identification and problem resolution skills.
- Able to effectively communicate both verbally and in writing.
- Self-motivated and target-oriented mindset.
- Proficiency in using CRM software and other sales tools.
- Valid driver's license and willingness to travel within the assigned territory.

**Working Conditions**
- Regular travel is required, often up to several hours of driving per day.
- Ability to travel to, attend, and conduct presentations.
- Manual dexterity required to use desktop computer and peripherals.
- Occasional lifting of items up to 50 lbs.
- Exposure to variable weather conditions is likely

The salary range for the role is $65,000 - $70,000**OUR COMPANY VALUES**

**People First: We treat each other with fairness and respect, consistently provide opportunities for growth, and health and safety are our first priority.**

**Accountability: Together, we take ownership of our actions, business and future.**

**Innovation: We are committed to fresh thinking and breakthrough ideas that create value.**

**Winning Spirit: We are enthusiastic and foster a ‘can-do’ attitude in striving to be No 1. We are committed to excellence and share and celebrate our achievements.**

Location website:
Canada

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