Business Development Manager

7 months ago

Burnaby, Canada ALS Global Full time

ALS provides a broad range of testing and analytical services to a wide variety of end markets and industries around the globe. We continue to remain a leader in the testing services industry and have established a distinguished reputation for providing best in class results and client services.

**Location**: ALS Environmental, Burnaby

**Reports to**: Director of Western Canada Operations, Environmental

About the Position
This position is responsible for managing all sales activities across British Columbia, Yukon & Northwest Territories, and the attainment of assigned revenue and financial targets in order to execute on the company’s strategic plan. Business development includes building relationships directly with key clients as the senior BD operative and securing large business accounts, managing business development/territory sales representatives; focusing on identifying future opportunities, growing the client network and fulfilling all related business/sales reporting requirements.

Specific Responsibilities
- Identify and secure major clients, both regional and national, that are based in the BC, Yukon & Northwest Territories;
- Manage key corporate accounts, including the attainment of retention & growth targets;
- Provide leadership and coordinate business development activities, including the day-to-day planning and target setting within the business development teams to maximize team results;
- Identify and pursue opportunities, that are aligned with the corporate direction, to expand or diversify the ALS Environmental business in the Western Canada region;
- Strategically manage business development activities to achieve continuous market share growth and specifically target long term business that provides continuity throughout the calendar year;
- Maintain a strong knowledge base of the company’s analytical capabilities and services in order to position ALS in the market and align to client needs;
- Represent ALS at trade shows, conferences, client events and other industry gatherings;
- Ensure that all reporting requirements, both internal and external, are fulfilled to track business development activities and demonstrate both team and individual performance;
- Understand fully all BD metrics, information systems and associated outputs; in order to assess BD effectiveness, coach BDR’s and maximize team performance, specifically review, analysis and coaching on BD tracker and dashboard data via disciplined meetings.
- Ensure that BD representatives are documenting all activities, quotes and market information in the Customer Relationship Management system in a timely and comprehensive manner;
- Leverage marketing group and their expertise to augment the sales process;
- Share innovations and communications (i.e. EnviroMail’s) directly with senior clients, as appropriate, to demonstrate our leadership in quality, safety and technical innovation;
- Provide direction with respect to pricing and give input on proposals to sales staff;
- Remain current in the environmental services industry keeping abreast of legislative changes, environment regulations and technological advances;
- Effectively manage human resources with the business development teams including recruiting, performance management, employee relations, and attendance management;
- Provide mentoring, coaching and training for staff, including support of individual professional development activities;
- Personally, exemplify the ALS core values and foster a workplace culture that reflects these values;
- Travel regularly between the Western Canada locations as appropriate to build relationships with major clients and the BDR team;
- Participate in all required meetings;
- Observe established safety regulations and comply with all ALS health and safety policies and procedures;
- Other duties as assigned.

Required Knowledge, Skills & Abilities
- Possess a strong aptitude in building relationships and developing a strong rapport with others;
- Demonstrated success in growing sales and establishing a robust network of clients;
- Knowledge of analytical chemistry;
- Able to be flexible with elements of service provision to maximize our ability to meet changing service demands or unique opportunities within Environmental Sciences and Engineering;
- Maintain a thorough knowledge of company core values, policies, procedures and programmes;
- Demonstrated experience in managing business development activities and achieving sales targets in a large corporate environment;
- Must always convey a positive and professional image;
- Able to speak in public and present information effectively to groups;
- Possess tact, superior communication skills and the ability to work effectively with others;
- Superior computer skills in Microsoft Word, Excel and PowerPoint are required;
- Excellent English communication skills both written and verbal;
- Highly self-motivated and able to mobilize and motivate others.

Required Qualifications
- Bach

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